Volvo of Memphis

Great Experience John Crider was our salesman. He was friendly, polite, and very knowledgeable. Our experience buying a Volvo was pleasant and painless. I would recomm John Crider was our salesman. He was friendly, polite, and very knowledgeable. Our experience buying a Volvo was pleasant and painless. I would recommend this dealership and particularly John Crider, and Guy,the manager. More

Great customer service! I called to see if a car was available that I saw online and Chandler answered the phone. He let me know that yes the cat was available and that he wo I called to see if a car was available that I saw online and Chandler answered the phone. He let me know that yes the cat was available and that he would having it ready for me when I arrive to test drive. And sure enough when I arrived the XC60 2016 was ready for me and it was a dream to drive. The price was fair and they gave me a bit of a bother discount. Chandler made me feel right at home. Paul the business manager was also very nice and friendly. I bought the car and it’s my second Volvo! I’m a proud Volvo owner. And the service given to me today is one of the reasons why I decided to buy another Volvo. Besides they are the best luxury cars! Thanks for everything, Dawn Hill 5-19-18 More

Very Happy with my purchase! I really like my new Volvo XC60. I couldn’t have asked for a better sales representative. Trae Townsend was very helpful in every way possible! I really like my new Volvo XC60. I couldn’t have asked for a better sales representative. Trae Townsend was very helpful in every way possible! More

Very detailed information on car and features. Great experience on purchasing a new Volvo. All questions answered quickly and car operations explained in detail. My first experience with Volvo was Great experience on purchasing a new Volvo. All questions answered quickly and car operations explained in detail. My first experience with Volvo was exceptional. Would recommend James Rodgers to others. More

No pressure and knowledgeable sales personnel. Excellent service and no pressure to buy. Our sales person was very knowledgeable of the vehicle and made sure we knew how to use the technology. Excellent service and no pressure to buy. Our sales person was very knowledgeable of the vehicle and made sure we knew how to use the technology. More

DO NOT TRUST THIS DEALERSHIP! I bought a 2016 Certified Pre Owned Volvo from Volvo of Memphis, but was lied to about the car having been in an extensive prior accident. I was repe I bought a 2016 Certified Pre Owned Volvo from Volvo of Memphis, but was lied to about the car having been in an extensive prior accident. I was repeatedly told the car had not been in any accidents, and that a Volvo Certified Pre Owned car had to be thoroughly inspected to look for signs of previous accidents. Well, when I got the car inspected the mechanic immediately pointed out the tell tale signs of the front end having been severely damaged, and poorly repaired. When I contacted the owner about a resolution, Ernest Norcross only said the vehicle was sold "as is." This dealership, and even Volvo Certified Pre Owned program should not be trusted. Thoroughly disappointed. Had been a Volvo for Life customer, but not anymore. More

Fantastic car shopping experience! Volvo of Memphis and Benjamin Sanders offer a informative and relaxed atmosphere in which to shop cars. There is no pressure to buy, and they are will Volvo of Memphis and Benjamin Sanders offer a informative and relaxed atmosphere in which to shop cars. There is no pressure to buy, and they are willing to assist in any way. You just feel like it is very important to them to find a car well suited to your needs and likes. I love the family atmosphere. More

Took a 2000 Volvo S80 T-6 in for repair. Car had bad idle, brake booster not working, cruise control disabled, stalling out occasionally, poor acceleration, ect. A few hours later my wife received a pho idle, brake booster not working, cruise control disabled, stalling out occasionally, poor acceleration, ect. A few hours later my wife received a phone call informing her that there were an estimated 5,000 dollars or more in repairs. The list was as follows: Flame Box Replacement: $982 Throttle Module: $1051 Coil Packs And Plugs: $861 Mass Air Flow Sensor: $433 Boost Pressure Sensors: $363 Turbo Pipes: $395 Brake Booster: $109 When my wife informed me, I was skeptical being as I had already replaced the mass air flow sensor (with the exact same Bosh part). So, when I returned to Volvo Of Memphis I asked the mechanic to explain the problems, which he agreed in a bit of a perturbed fashion. I thanked him and paid their $120 diagnostic fee. After a bit of easy deliberation I narrowed my list down to a few most likely possibilities, the Throttle Module being the priority of them all. I did one google search and BAM! A mass of complaints of Volvo electronic throttle modules. I even found out that Volvo has several lawsuits against them for the matter, and the part had been recalled. So its not a new issue with them I'm guessing. Unfortunately, my particular S80 had already been taken in for the recall by a prior owner. In my search I also found out how to clean the module. So with a little help from You Tube and a can of carburetor cleaner, the Volvo is running well and I'm not out 5,000. My point of this whole review is it seems impossible that this dealership would not know of this sort of problem. Especially one that had this much effect on their products reputation. Were they trying to rip me off, or are they really that lazy to figure out a problem. I'll let you be the judge of that. More

I service my 05 V50 with Pat Patterson Volvo and they provide great service. I am very knowledgeable about cars and their service department employees always give me a very good explanations for everythi provide great service. I am very knowledgeable about cars and their service department employees always give me a very good explanations for everything they do. The only thing is that they are always so busy that it is best to bring the car in early morning or leave it overnight - little chance to get service done same day if you bring car in the afternoon. We did not buy the car here as we just moved to Memphis. So I am not sure how good the sales department is. However if their service is so busy, they must be selling well because there is no other Volvo dealer in 150 miles range. More