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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
362 Reviews

362 Reviews of Volvo Cars of Queens - Service Center

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February 10, 2021

It was Fast and great service. Good to have shuttle service as well! There was not any contact with ppl and clean waiting area. H More

by RUNININI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

February 09, 2021

Great service and great communication. Loaner car was brand new and equivalent to the both cars I serviced in the past 2 months. Fair pricing. Mike Puccio was super professional. More

by WBELLOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Puccio
Feb 09, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

Feb 09, 2021 -

WBELLOLI responded

My pleasure and well deserved. Both my Volvos will be back. Please thank Mike if your see him

February 08, 2021

Great group of people to work with. We came back when we needed to upgrade our car because our prior experience with Peter Fearon was terrific. More

by LEBECKYMUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

February 08, 2021

Long wait time. Could have been avoided if they would have let me know ahead of time. Otherwise good place and very good people. Will still recommend this place. More

by RPRATHAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership. We appreciate your patience and look forward to working with you again in the future.

February 05, 2021

Outstanding service!!! Would be the best description for the service I received when I dropped my car to be serviced. From the moment it was dropped off to the moment it was picked up. More

by Jklimav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 08, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

January 29, 2021

The dealership is fine, however there is ofter a long wait getting checked in and there is a lack of loaner cars. For a luxury brand a loaner car should be automatic. More

by SGORENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Horrible, they said a complimentary car wash was included after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They cha More

by WAYNEWONG915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

January 27, 2021

I made an appointment online to have a key programmed, I misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though More

by SKYMAN335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future...and hopefully get you some coffee!

Jan 29, 2021 -

SKYMAN335 responded

I do hope to have some more work done there, one pleasant experience deserve another

January 26, 2021

John & Hema very attentive in the service department ...Yanii also very helpful in checking in the car ...thanks good team... I own 2 volvos which I'm very happy with 2019 xc40 and 2021 S60 R design .. More

by GEO7495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Hema, Yanni
Jan 26, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 20, 2021

Very professional and efficient! I was greeted immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since More

by AAKLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

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