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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
344 Reviews

344 Reviews of Volvo Cars of Queens - Service Center

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January 26, 2021

John & Hema very attentive in the service department ...Yanii also very helpful in checking in the car ...thanks good team... I own 2 volvos which I'm very happy with 2019 xc40 and 2021 S60 R design .. More

by GEO7495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Hema, Yanni
Jan 26, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 20, 2021

Very professional and efficient! I was greeted immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since More

by AAKLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 18, 2021

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll More

by LISSETTE.MOLINA-GUREVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kunar
Jan 20, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 16, 2021

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( More

by STEVE.HSIAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
parts salesperson.
Jan 26, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

January 14, 2021

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l More

by WOJTEK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

January 11, 2021

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you More

by KIMTAEHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future!

January 08, 2021

Excellent and professional service always. I have been Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the More

by UD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the wonderful review! We appreciate it and look forward to working with you again in the future.

January 08, 2021

Thank you;it was a pleasant experience with Shaye , john and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again More

by SCBMCVERNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaye john
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 08, 2021

FROM THE MOMENT I WALKED IN THE DOOR TILL THE TIME I GOT IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERS More

by NETONTHEGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate your understanding regarding our safety protocols and look forward to working with you again in the future.

January 06, 2021

I had schedule maintenance performed on my car. Everything was done in a very efficient and courteous manner. Car was returned at estimated time promised. Thank you More

by AFCESTERO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John-service advisor
Jan 06, 2021 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future.

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