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344 Reviews of Volvo Cars of Queens - Service Center
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February 12, 2021
The car stayed for two days. Was not given status of the car on the second day. When we picked up the car. The car was dirty and not washed. like they normally do. car on the second day. When we picked up the car. The car was dirty and not washed. like they normally do. More
by AVONDECORATORS
Verified CustomerEmployees Worked With
john
February 12, 2021
I like the video setting which I like very much. He was showing me every step he is working on my car. I have never seen this before. I like that. The only thing I didn’t like is the volume when he talk showing me every step he is working on my car. I have never seen this before. I like that. The only thing I didn’t like is the volume when he talks. I can’t hear it. His speaker wasn’t closed enough or didn’t speak loud enough to be heard. Otherwise, I like the video More
by HOYEE2203
Employees Worked With
February 10, 2021
It was Fast and great service. Good to have shuttle service as well! There was not any contact with ppl and clean waiting area. H service as well! There was not any contact with ppl and clean waiting area. H More
by RUNININI
Employees Worked With
February 09, 2021
Great service and great communication. Loaner car was brand new and equivalent to the both cars I serviced in the past 2 months. Fair pricing. Mike Puccio was super professional. brand new and equivalent to the both cars I serviced in the past 2 months. Fair pricing. Mike Puccio was super professional. More
by WBELLOLI
February 08, 2021
Long wait time. Could have been avoided if they would have let me know ahead of time. Otherwise good place and very good people. Will still recommend this place. have let me know ahead of time. Otherwise good place and very good people. Will still recommend this place. More
by RPRATHAP
Employees Worked With
February 08, 2021
Great group of people to work with. We came back when we needed to upgrade our car because our prior experience with Peter Fearon was terrific. needed to upgrade our car because our prior experience with Peter Fearon was terrific. More
by LEBECKYMUN
Employees Worked With
February 05, 2021
Outstanding service!!! Would be the best description for the service I received when I dropped my car to be serviced. From the moment it was dropped off to the moment it was picked up. the service I received when I dropped my car to be serviced. From the moment it was dropped off to the moment it was picked up. More
by Jklimav
Employees Worked With
John
January 29, 2021
The dealership is fine, however there is ofter a long wait getting checked in and there is a lack of loaner cars. For a luxury brand a loaner car should be automatic. wait getting checked in and there is a lack of loaner cars. For a luxury brand a loaner car should be automatic. More
by SGORENSTEIN
Employees Worked With
January 28, 2021
Horrible, they said a complimentary car wash was included after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They cha after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They charge to rotate tires when bmw, lexus and acura covers the service as part of the lease agreement. More
by WAYNEWONG915
Employees Worked With
January 27, 2021
I made an appointment online to have a key programmed, I misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though More
by SKYMAN335
Employees Worked With
