Volvo Cars of Queens - Service Center

Helpful and determine to make sure you have the best . I like the follow up to get you satisfaction I like the follow up to get you satisfaction More

I feel really welcomed when I begin my car in for service as well as sales . My being greeted by the valets when I put up in the driveway already makes me feel like I’m being taken care of. Being greeted at as well as sales . My being greeted by the valets when I put up in the driveway already makes me feel like I’m being taken care of. Being greeted at the front desk by Martina and my service manager Giuseppe it all seems to easy . Love the place More

My experience with Volvo cars of Queens is nothing short of exceptional. The whole experience from valets to Martina at the front deck to Giuseppe my service manager. I couldn’t be in better hands. Very ver of exceptional. The whole experience from valets to Martina at the front deck to Giuseppe my service manager. I couldn’t be in better hands. Very very happy More

Volvo Cars of Queens you are amazing! !! From the receptionist to the finance and everyone in between I couldn’t have asked for a better buying experience!!! Thank you so much Jerry; I app !! From the receptionist to the finance and everyone in between I couldn’t have asked for a better buying experience!!! Thank you so much Jerry; I appreciate you!!! More

Very professional, one of the most seamless car buying processes ever. Excellent service, very helpful! Gave very fair pricing for trade in and their costco membership offer sealed the deal. Got the car w processes ever. Excellent service, very helpful! Gave very fair pricing for trade in and their costco membership offer sealed the deal. Got the car within 3 days of looking at it. More

Everyone is both friendly and polite. They focus on proving good service and are attentive to customer’s concerns and questions. They focus on proving good service and are attentive to customer’s concerns and questions. More

Really appreciated the support from Giuseppe and the team. Everyone was responsive and helped me get in and out quickly team. Everyone was responsive and helped me get in and out quickly More

This one of the best service experiences I have had. Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was very good with follow up. Even though he is newer to the team, he seems to really understand how the cars operate. And, he personally walked out with us and had us check the car to make sure our problem was resolved before we left the lot. More

This service center is sub-par. I have 2x gotten my car back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I cal back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I called the manager, who apologized, but it happened the next time as well. Recently I have tried to get an appt. online for a repair and the virtual chat says they will call me - it's been 2 weeks and 2 chats and they don't call back. Totally dissatisfied. More

I had strange noise so I brought car to dealer Wednesday afternoon. They told me they couldn't do it same day because I didn't have appointment. I totally understood. But I didn't listen any answer until T afternoon. They told me they couldn't do it same day because I didn't have appointment. I totally understood. But I didn't listen any answer until Thursday afternoon. So I called they told me johm kunar was on the phone so they let him call me. But for 2 hour I didn't get any answer still. So I called again but they told me they let him call again(they were not kind at all at that time, they told me we are busy.). Few minutes later I got a call but they didn't check it yet. So they were going to check now. But until friday afternoon I still didn't get answer. I called several times, finally he told me they couldn't find anything wrong. So come, pickup car and comeback when it happens again. That meant it took for whole two days Just diagnosing what's wrong. When we brought car to dealership, We are expecting better service and knowledge for volvo car than local mechanic shop. But this time I couldn't see any of that. Very disappointed. More