Volvo Cars of Queens - Service Center

It didn't take so long to purchase our new car My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the b My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the best price upfront; HATE HAGGLING🤦???). We got the Volvo 2018 xc60 T6 from Mr. Patrick Chang who can speak Mandarin and very patient. Both of us do not have a lot of experiences in buying a car but we've researched SUV for a week. It was a pleasant shopping experience Mr. Ron Herring gave us a HUGE discount after twice negotiations (more than 10%). Highly recommended this dealership. More

no problems Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. More

Very friendly customer service with a smile You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next service also More

Excellent service Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was offered convenient shuttle service. Would definite go for service there again. More

Great customer service I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 mile service would include. More

Disappointed I had my car in for a regular service on August 14th. I sat and waited about 2-3 hours. Last week a red light appeared saying,"Engine coolant low,stop I had my car in for a regular service on August 14th. I sat and waited about 2-3 hours. Last week a red light appeared saying,"Engine coolant low,stop safely" followed by a red triangle. I brought the car in and again waited about 2 hours. I was told normal level is about 2 inches and there was only less than 1/4 inch! The car was worked on only 3 weeks prior.....why wasn't this taken care of???? Volvo has a good reputation. My time is valuable and I want a safe car! More

better Than manhattan Took too much time to get my car serviced (I was the first to drop off at 7am for the first appointment of the day at 7:30 - didn’t get car until 1100 Took too much time to get my car serviced (I was the first to drop off at 7am for the first appointment of the day at 7:30 - didn’t get car until 1100) but good service and great people More

I’ll be back I came in for a relatively small problem without appointment. Tami at the reception desk still accepted me. Certainly I had to wait somewhat longer th I came in for a relatively small problem without appointment. Tami at the reception desk still accepted me. Certainly I had to wait somewhat longer than I expected but the waiting room was pleasant, making the wait better. I am happy to find this service and these people. Special thanks to Tami More

Good, but not great The service center is nice, advisors were quick, efficient and laid out basic costs for what I requested be looked at or done. I had asked for a loane The service center is nice, advisors were quick, efficient and laid out basic costs for what I requested be looked at or done. I had asked for a loaner and it was on the email that was sent to confirm my appointment. There were also other notes on the email, but advisor either didn't review, have or checked the email. So no loaner (why fight?) and the other items weren't brought up and I didn't feel like spending more $$ there anyway. Here are some ratings: Enthusiastic to help: meh Pleasant: Ok Efficient: Fair to Middle of the road Go back: Its convenient which is a plus More

My Experience with service at Volvo in Great Neck I spent several hours at the Volvo Service Center in Great Neck. The service was thorough with attention to all details related to my car, and also a I spent several hours at the Volvo Service Center in Great Neck. The service was thorough with attention to all details related to my car, and also a comfortable place for me to wait. There were refreshments that were thoughtful, a comfortable place to sit, and a television to watch if I chose to. The air conditioning was great especially because it was very hot outside. More