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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
343 Reviews
Call Service Center (347) 923-6456

343 Reviews of Volvo Cars of Queens - Service Center

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October 20, 2024

Very timely and efficient and friendly and professional staff keeping me updated on my cars service More

by MILKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terriq
Report | Print
Oct 21, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that the staff provided timely, efficient, and friendly service while keeping you updated throughout the process. We look forward to serving you again in the future!

October 19, 2024

Well run, organized, easy to schedule appointments. Good service location. Car wash is nice extra service. More

by SANDRAVFRIEDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Volvo Cars of Queens responded

We're glad to hear that you found the service well-organized and easy to schedule. It's great that you enjoyed the extra car wash as well. We look forward to serving you again at our location!

October 18, 2024

Very courteous and helpful everyone went above and beyond to try and resolve my issue More

by VIENNA868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're glad to hear that the team went above and beyond to resolve your issue. We look forward to assisting you again in the future!

October 15, 2024

It took many rounds and a long time (6 wks) to fox an easy issue (service light error) More

by VANESCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliana Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Volvo Cars of Queens responded

We apologize your experience with us was less than satisfactory and assure you that this is out of the ordinary for us. Our new service manager will be reaching out to you to discuss this further. Thank you, and we hope to see you again.

October 13, 2024

I can not be more satisfied with the level of service and attention to the customer's needs that was provided to my by the team at Volvo Cars of Queens. Absolutely top notch, professional and courtesy. More

by G Petrizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Volvo Cars of Queens responded

We're thrilled to hear that the team at Volvo Cars of Queens provided such top-notch, professional, and courteous service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 12, 2024

The Service Rep Giuseppe Coppola is very courteous and professional. The overall satisfied is very efficient and I am satisfied with it. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Coppola
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Oct 14, 2024 -

Volvo Cars of Queens responded

We're delighted to hear that Giuseppe provided courteous and professional service, and that you are satisfied with the overall efficiency. We look forward to assisting you again in the future!

October 12, 2024

Professional, easy to deal with to resolve all my car’s issues. Waiting area is clean. More

by BAILE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 14, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that you found the service professional and easy to work with, and that you appreciated the clean waiting area. We look forward to serving you again!

October 09, 2024

The entire staff at Queens Volvo is friendly, professional and accommodating. Jade was my main point More

by TRACYJANENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're delighted to hear that the entire team at Queens Volvo, especially Jade, provided a friendly, professional, and accommodating experience. We look forward to assisting you again in the future!

October 08, 2024

This dealership service is excellent. The person to handle my vehicle's is also good. Thanks More

by CHUWESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that you found our service excellent. We appreciate your trust and look forward to serving you again!

September 29, 2024

Helpful and determine to make sure you have the best . I like the follow up to get you satisfaction More

by yempres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that our team was dedicated to ensuring you had the best experience and followed up to ensure your satisfaction. We appreciate your trust and look forward to serving you again!

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