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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
344 Reviews

344 Reviews of Volvo Cars of Queens - Service Center

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June 03, 2019

Great fast service the volvo team give me fast service in2:30 hours , the customer service nice and polite. i have volvo s60 I highly recommend! Anthony Digbasanis More

by ADIGBASANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
to all volvo team
Jun 04, 2019 -

Volvo Cars of Queens responded

Anthony - thank you so much for the 5-star rating. We're glad we were able to get your S60 serviced promptly and appreciate the recommendation!

May 29, 2019

Service a flat tire Great customer service, got my flat tire fixed, fitted me in really quickly. Tami Fiorello a true professional provided exceptional customer service f More

by Cristina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Fiorello
May 30, 2019 -

Volvo Cars of Queens responded

Cristina - You're welcome and thank you so much for the kind words. Glad we were able to help!

May 27, 2019

Great service. Kind staff. Great experience here. Everyone was kind, helpful and supportive. The waiting area is lovely. I liked the contact by text which makes things faster an More

by DANIMAL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary , Melissa Evans
May 28, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words and 5-star rating! We're glad your service appointment went so smoothly! We look forward to working with you again in the future.

May 27, 2019

Convenient- door to door pick up! I have 3 kids and found it so convenient to have the car picked up and dropped off!!! Very convenient. Saved me a trip. Thank you. More

by CARMELJBANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hema
May 28, 2019 -

Volvo Cars of Queens responded

Thank you so much for the 5-star rating! We're glad we were able to save you a trip and look forward to working with you again in the future!

May 21, 2019

Very responsive and knowledgeable Melissa was a pleasure to deal with and had an excellent grasp of what needed to be donw. Also, very poerosnable and easy to talk to. More

by SAM@CLC-NYC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
May 22, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate you taking the time to review our dealership!

May 21, 2019

Professional and Courteous Service I arrived for my service appointment and was greeted promptly and advised about the service they’d be doing. The waiting room is large, comfortable More

by DEB52387
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary
May 22, 2019 -

Volvo Cars of Queens responded

Thank you so much for taking the time to review our dealership and the 5-star rating! We're glad your service appointment went smoothly!

May 20, 2019

10k mile service. Inspection completed. My overall experience is regular and routine for it was all expected. Nothing stands out from the service, I was made aware that windshield wipers wer More

by MKOUVARASB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 21, 2019 -

Volvo Cars of Queens responded

Thank you for taking the time to review our dealership. Regarding the windshield wipers, if you wish, please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

May 16, 2019

If all services were like this Volvo Service The first moment you enter you know this place is different. They give you friendly welcome, good service. I can recommend Volvo Cars of Queens to eve More

by Georgeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Gehm
May 17, 2019 -

Volvo Cars of Queens responded

George - thank you so much for the wonderful review and the 5-star rating. We appreciate the recommendation and we look forward to working with you again in the future!

May 15, 2019

Great customer service! Always check if everything was fine and responding quick! Zach did a really good customer service showing that really loves his job. Very happy with t More

by OSCAR.FARIAS2379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 16, 2019 -

Volvo Cars of Queens responded

Oscar - thank you so much for the kind words. We appreciate your business and look forward to working with you again in the future.

May 13, 2019

One part of service not satisfied everything was good except, when i made appointment for loaner but didn't have loaner for me when i got there at the time of appointment. I think they More

by KRIZMA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't have name
May 15, 2019 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

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