Volvo Cars of Queens - Service Center

Warm patience responsible Hi. We was at your service center yesterday. The guy of service advisor in the front (forgot asking his name) very nice and Patient . We got inspectio Hi. We was at your service center yesterday. The guy of service advisor in the front (forgot asking his name) very nice and Patient . We got inspection and car be cleaned very nice . Thank you very much . Shu Zhang More

Initial service for our XC 60 The place and staff are excellent. The staff makes you comfortable and keeps you updated on how the service is being done. They are very polite. The place and staff are excellent. The staff makes you comfortable and keeps you updated on how the service is being done. They are very polite. More

Excellent service Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and what is the condition of the car. Very satisfied. Customer service person Hema Pura did a wonderful job of taking care of my car. More

waited long Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is com Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is complementary. More

Good service I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, and did the warranty work promptly and correctly. More

First year car and being shafted with paying for it! Words can’t describe my feeling of this service center. No customer experience , no professionalism. Too many young kids acting very nonchalantly arou Words can’t describe my feeling of this service center. No customer experience , no professionalism. Too many young kids acting very nonchalantly around with no focus on customer situations. Seemed more like a hospital then warm care and royal treatment of customers. My issue is still not resolved. I will be public ally seeking legal council for my issue and going on public formums More

Good Service Service is good, quick, customer friendly and as stated. Only problem is longer wait to schedule for loaner car. I called in Oct 15th to schedule serv Service is good, quick, customer friendly and as stated. Only problem is longer wait to schedule for loaner car. I called in Oct 15th to schedule service with loaner car for November early but I was told loaner is not available till Nov 12th which is little long wait More

Outstanding service I said it before and said it again great place amazing staff the guy that helps me Zachary away looking for the best way to help great employee the be I said it before and said it again great place amazing staff the guy that helps me Zachary away looking for the best way to help great employee the best thanks More

Last minute help needed The service leader, Zachary, was very thorough and helpful. I had an urgent issue and they helped me promptly and made my unanticipated visit to the The service leader, Zachary, was very thorough and helpful. I had an urgent issue and they helped me promptly and made my unanticipated visit to the service center a pleasure. More