Volvo Cars of Queens - Service Center

great service very friendly staff, greeted instantly; When there was a problem after I picked up the car from maintenance, they quickly called me and arranged to me very friendly staff, greeted instantly; When there was a problem after I picked up the car from maintenance, they quickly called me and arranged to meet me and gave me a loaner. They quickly fixed the problem and returned my car the same day. Couldn't expect better service. More

Oil change yesterday. Check Engine light next day. Bought the car in just for oil change. I got a Check Engine light the next day. It takes a week to schedule another service. So disappointed. Bought the car in just for oil change. I got a Check Engine light the next day. It takes a week to schedule another service. So disappointed. More

Great Service! I had a problem with the vehicle that the service department was able to assist with expeditiously and efficiently! Zachary was a pleasure to work wit I had a problem with the vehicle that the service department was able to assist with expeditiously and efficiently! Zachary was a pleasure to work with!0 More

The BEST service Every time I service at Volvo Cars of Queens they are amazing. I now expect this level of service from any retail transaction at every store I have.. Every time I service at Volvo Cars of Queens they are amazing. I now expect this level of service from any retail transaction at every store I have...Unfortunately I am often disappointed lol. Thank you Thank you Thank you Volvo & Zachary for never disappointing me! More

Warm patience responsible Hi. We was at your service center yesterday. The guy of service advisor in the front (forgot asking his name) very nice and Patient . We got inspectio Hi. We was at your service center yesterday. The guy of service advisor in the front (forgot asking his name) very nice and Patient . We got inspection and car be cleaned very nice . Thank you very much . Shu Zhang More

Initial service for our XC 60 The place and staff are excellent. The staff makes you comfortable and keeps you updated on how the service is being done. They are very polite. The place and staff are excellent. The staff makes you comfortable and keeps you updated on how the service is being done. They are very polite. More

Excellent service Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and what is the condition of the car. Very satisfied. Customer service person Hema Pura did a wonderful job of taking care of my car. More

waited long Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is com Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is complementary. More

Good service I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, and did the warranty work promptly and correctly. More