Volvo Cars of Queens - Service Center

Pleasure to deal with Ms Hema, she greeted me and took quick interest into my issues with my car, assisted me asap and gave me answers to all my questions quick interest into my issues with my car, assisted me asap and gave me answers to all my questions More

that is my second time visited volvo service, I like this place. There are lot people come here, every one is very nice,and enjoy this place. place. There are lot people come here, every one is very nice,and enjoy this place. More

Worst service center! No loaners cars available every time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First da time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First day driving the car, city safety feature doesn’t work even after taking it to the service center. I had to bring back the car to have it serviced for an entire day. Shame on me for keeping the lemon. After 2 years, vehicle needs to have all 4 brakes and routers replaced. For the last week, car needed to be jumped started twice. Brought in vehicle to be evaluated one hour prior to closing, only checked main battery, which was fine. Vehicle returned after a week for reoccurring issue, to find out there’s a computer glitch with possible electrical issue. I’m carless for 2 days now with no loaner and no management to follow up after requesting to speak with them. Lease agreement ends in 5 months. I cannot not wait for this nightmare to end. Stay away from brand, dealership, and service center. More

I loved the video of the underbelly of the car. Very informative & something most drivers have never seen one thought about but where the action is! informative & something most drivers have never seen one thought about but where the action is! More

Zachary was great. They were timely and explained everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones More

Your staff was friendly, courteous, and kept me well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. More

Quick, fair service The team at Volvo Cars of Queens made a service appointment for me with very short notice which was a big help to me. They were very clear about th The team at Volvo Cars of Queens made a service appointment for me with very short notice which was a big help to me. They were very clear about the work my car needed and showed me all the reasons why the work was necessary. I really appreciate how transparent the process was. This was my first visit with the team in Queens, but I'll definitely go back for future service. More

Great service I have ever had Very professional very Great service I have ever had Very professional very honest Highly recommend They took me on the time I was invited They explain to me all the Great service I have ever had Very professional very honest Highly recommend They took me on the time I was invited They explain to me all the work they did And kept update me all the time More

SERVICE GOO PLACE FOR SERVICE, EMPLOYEES ALLAYS COURTEOUS AND FRIENDLY, THIS TIME THE SERVICE WAS VERY FAST AND I DIDN'T HAVE TO WAIT LONG, THANKS. GOO PLACE FOR SERVICE, EMPLOYEES ALLAYS COURTEOUS AND FRIENDLY, THIS TIME THE SERVICE WAS VERY FAST AND I DIDN'T HAVE TO WAIT LONG, THANKS. More

Everything went well for my tire appointment. I went to town for lunch and the car was ready and washed when I returned. Thank you. town for lunch and the car was ready and washed when I returned. Thank you. More