Volvo Cars of Queens - Service Center

Outstanding customer service Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's ev Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's evident that the people in the service department care about their customers! More

Recall and service Excellent service. My car was recalled for an issue and I was due for a service. They did both in a timely and professional manner. I had an appoin Excellent service. My car was recalled for an issue and I was due for a service. They did both in a timely and professional manner. I had an appointment and I was taken right in time. Car is running beautifully. More

Hello. This year was the first scheduled maintenance service for my Volvo XC90 . In the difficult times of this year people at the service facility are very polite and understanding. I was nice surprise service for my Volvo XC90 . In the difficult times of this year people at the service facility are very polite and understanding. I was nice surprise how fast the service was provided. Thank you to everyone More

replace tire Due to the pandemic, I was hesitant to drive 20 minutes from home for a repair. However, local car services, as you know, are closed. I asked lots of Due to the pandemic, I was hesitant to drive 20 minutes from home for a repair. However, local car services, as you know, are closed. I asked lots of questions of the Volvo rep, Jade. She was patient and friendly. I called three times! Confident, I went. When I singed in my car, another rep, Hema eased my concerns. One word to another, Hema had been a student, in the school I retired from, when I taught there. The tire was replaced but really folks, it about the remarkable people at Bayside, Volvo. Oh! Hema is five-months pregnant. My visit was for a tire, but the experience was joy and love. So happy, I ventured out. More

Great Friendly Service Every aspect of my visit at Volvo Cars of Queens was handled very well. I was informed and kept up to date as the work progressed at the service cente Every aspect of my visit at Volvo Cars of Queens was handled very well. I was informed and kept up to date as the work progressed at the service center. All the work was completed in about 40 minutes. More

Very efficient and timely adherence to social distancing everyone was courteous. Pick up and drop off service was excellent There was an issue with the phone Took a while to get through everyone was courteous. Pick up and drop off service was excellent There was an issue with the phone Took a while to get through More

Continued great service! Hema was great and helpful. Love the new video inspection and text chat throughout the repair process and online payment system. I've been going to Vo Hema was great and helpful. Love the new video inspection and text chat throughout the repair process and online payment system. I've been going to Volvo Cars of Queens for years now and been quite happy with the service. More

very helpful I went to Volvo on March 25th, 2020. Everyone was very helpful even though they every reason to be short with me because of what the world is going t I went to Volvo on March 25th, 2020. Everyone was very helpful even though they every reason to be short with me because of what the world is going through.. I really appreciated their professionalism. More

From beginning to end the service was amazing and very timely. I hope to buy and new Volvo to keep receiving amazing service. I appreciate all the amenities provided as well as the order and cleanliness. timely. I hope to buy and new Volvo to keep receiving amazing service. I appreciate all the amenities provided as well as the order and cleanliness. More

Service Very professional and courteous. I appreciate the rapid turnaround time. My 10 year old Volvo is running perfectly. Couldn’t have a better experien Very professional and courteous. I appreciate the rapid turnaround time. My 10 year old Volvo is running perfectly. Couldn’t have a better experience. Thank You More