Volvo Cars of Queens - Service Center

Continued great service! Hema was great and helpful. Love the new video inspection and text chat throughout the repair process and online payment system. I've been going to Vo Hema was great and helpful. Love the new video inspection and text chat throughout the repair process and online payment system. I've been going to Volvo Cars of Queens for years now and been quite happy with the service. More

very helpful I went to Volvo on March 25th, 2020. Everyone was very helpful even though they every reason to be short with me because of what the world is going t I went to Volvo on March 25th, 2020. Everyone was very helpful even though they every reason to be short with me because of what the world is going through.. I really appreciated their professionalism. More

From beginning to end the service was amazing and very timely. I hope to buy and new Volvo to keep receiving amazing service. I appreciate all the amenities provided as well as the order and cleanliness. timely. I hope to buy and new Volvo to keep receiving amazing service. I appreciate all the amenities provided as well as the order and cleanliness. More

that is my second time visited volvo service, I like this place. There are lot people come here, every one is very nice,and enjoy this place. place. There are lot people come here, every one is very nice,and enjoy this place. More

Pleasure to deal with Ms Hema, she greeted me and took quick interest into my issues with my car, assisted me asap and gave me answers to all my questions quick interest into my issues with my car, assisted me asap and gave me answers to all my questions More

Service Very professional and courteous. I appreciate the rapid turnaround time. My 10 year old Volvo is running perfectly. Couldn’t have a better experien Very professional and courteous. I appreciate the rapid turnaround time. My 10 year old Volvo is running perfectly. Couldn’t have a better experience. Thank You More

Worst service center! No loaners cars available every time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First da time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First day driving the car, city safety feature doesn’t work even after taking it to the service center. I had to bring back the car to have it serviced for an entire day. Shame on me for keeping the lemon. After 2 years, vehicle needs to have all 4 brakes and routers replaced. For the last week, car needed to be jumped started twice. Brought in vehicle to be evaluated one hour prior to closing, only checked main battery, which was fine. Vehicle returned after a week for reoccurring issue, to find out there’s a computer glitch with possible electrical issue. I’m carless for 2 days now with no loaner and no management to follow up after requesting to speak with them. Lease agreement ends in 5 months. I cannot not wait for this nightmare to end. Stay away from brand, dealership, and service center. More

I loved the video of the underbelly of the car. Very informative & something most drivers have never seen one thought about but where the action is! informative & something most drivers have never seen one thought about but where the action is! More

Zachary was great. They were timely and explained everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones More

Your staff was friendly, courteous, and kept me well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. More