Volvo Cars of Queens - Service Center

I went for 1st time to Queeens Volvo for service. I only had state inspection but it went smoothly and it was done in a timely fashion. Hopefully this bodes well for the future. had state inspection but it went smoothly and it was done in a timely fashion. Hopefully this bodes well for the future. More

it has good services but have to wait for long time. it has good services but have to wait for long time. for appointment and shuttle , if you pay , the price is not low. i give four stars it has good services but have to wait for long time. for appointment and shuttle , if you pay , the price is not low. i give four stars More

failed to clear diagnostic I had an annual oil change and recalls addressed. When I picked up the car the "Blind Spot sensor" status was still lit. I mentioned this and the te I had an annual oil change and recalls addressed. When I picked up the car the "Blind Spot sensor" status was still lit. I mentioned this and the technician took another look. After I drove away the message still appears. There was not response to my text on this matter. More

Staff are not friendly. I brought my 2019 XC-90 in for regular maintenance and a State Inspection. The car was not washed and cleaned when I picked it up. Other Volvo service I brought my 2019 XC-90 in for regular maintenance and a State Inspection. The car was not washed and cleaned when I picked it up. Other Volvo service centers would. Very disappointing! More

Outstanding customer service Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's ev Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's evident that the people in the service department care about their customers! More

Recall and service Excellent service. My car was recalled for an issue and I was due for a service. They did both in a timely and professional manner. I had an appoin Excellent service. My car was recalled for an issue and I was due for a service. They did both in a timely and professional manner. I had an appointment and I was taken right in time. Car is running beautifully. More

Hello. This year was the first scheduled maintenance service for my Volvo XC90 . In the difficult times of this year people at the service facility are very polite and understanding. I was nice surprise service for my Volvo XC90 . In the difficult times of this year people at the service facility are very polite and understanding. I was nice surprise how fast the service was provided. Thank you to everyone More

replace tire Due to the pandemic, I was hesitant to drive 20 minutes from home for a repair. However, local car services, as you know, are closed. I asked lots of Due to the pandemic, I was hesitant to drive 20 minutes from home for a repair. However, local car services, as you know, are closed. I asked lots of questions of the Volvo rep, Jade. She was patient and friendly. I called three times! Confident, I went. When I singed in my car, another rep, Hema eased my concerns. One word to another, Hema had been a student, in the school I retired from, when I taught there. The tire was replaced but really folks, it about the remarkable people at Bayside, Volvo. Oh! Hema is five-months pregnant. My visit was for a tire, but the experience was joy and love. So happy, I ventured out. More

Great Friendly Service Every aspect of my visit at Volvo Cars of Queens was handled very well. I was informed and kept up to date as the work progressed at the service cente Every aspect of my visit at Volvo Cars of Queens was handled very well. I was informed and kept up to date as the work progressed at the service center. All the work was completed in about 40 minutes. More

Very efficient and timely adherence to social distancing everyone was courteous. Pick up and drop off service was excellent There was an issue with the phone Took a while to get through everyone was courteous. Pick up and drop off service was excellent There was an issue with the phone Took a while to get through More