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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
362 Reviews

362 Reviews of Volvo Cars of Queens - Service Center

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August 24, 2020

I went in for 1yr service with a look at a problematic tire. I was reminded that my inspection was due and will be done as well. From the valet to customer service and service staff were excellent. Thank More

by CINDYR34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
customer service Hema Pooran
Sep 01, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and hope to see you again soon.

August 19, 2020

I had a very good experience at Volvo Cars of Queens. I had a very good experience at Volvo Cars of Queens. Jerry, my sales representative was helpful, informative and not pushy! I am very excited abou More

by MAGMAL927
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Aug 21, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

August 11, 2020

My experience was good. The only problem I encountered was the confusion as to whether the service was in Bayside or Great Neck. Thank you. More

by SWEETZ763
Recommend Dealer
Yes
Employees Worked With
Zachery Gehm was very nice.
Aug 12, 2020 -

Volvo Cars of Queens responded

Thank you so much for taking the time to rate and review our dealership. We appreciate the feedback!

August 07, 2020

i haven't find anythings wrong yet. since i pick up my car. but one thing that will be better they wash car after service More

by CHENGJUN1030
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

August 06, 2020

Extraordinarliy dedicated and helpful staff Great experience I tis dumb that a review needs to be twenty five words long. It will make many people decide not to complete. It is better to be co More

by PLEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZACHARY, MANY OTHERS HLEPFUL i DON'T REMEMBER THEIR NAMES
Aug 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for the feedback. We appreciate it and look forward to working with you again in the future.

August 04, 2020

10,000-mile maintenance & NYS Inspection Staff did a terrific job under very busy conditions. I was told the wait would be two hours, but it was about 30 minutes shorter than that. More

by JACKEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the workers.
Aug 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

August 02, 2020

Zach went the extra mile. First rate service and care even though they were very busy. Be careful entering the driveway! Very active cars speed in and out! More

by CHITA15
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 03, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate and hope to see you soon.

July 31, 2020

I’m dissatisfied with the service provided. I will not lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. More

by TEACHER.SHANEEZA
Recommend Dealer
No
Employees Worked With
Sean Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Aug 06, 2020 -

Volvo Cars of Queens responded

I'm sorry to hear that your experience with your Volvo was not a positive one. I wish you better luck with future vehicles.

July 27, 2020

The dealership service center has Great service and great follow-up. I deal with Zach who was very attentive, professional and kept me posted on the progress of my vehicle. More

by ellen.maurer45
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 28, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review. We hope to see you again soon.

July 25, 2020

Excellent I will always own a VOLVO due to the customer service I experienced. Accommodating, service and overall experience was fast and easy. Price was fair More

by JAMESCERVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot her name she was excellent never saw Sean
Jul 27, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

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