Volvo Cars of Queens - Service Center

A part was needed for sunroof problem was ordered but had to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so t to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so the experience does not go into 2 months from original appointment. I requested a call back and didn't get one. More

I went in for 1yr service with a look at a problematic tire. I was reminded that my inspection was due and will be done as well. From the valet to customer service and service staff were excellent. Thank tire. I was reminded that my inspection was due and will be done as well. From the valet to customer service and service staff were excellent. Thank you More

I had a very good experience at Volvo Cars of Queens. I had a very good experience at Volvo Cars of Queens. Jerry, my sales representative was helpful, informative and not pushy! I am very excited abou I had a very good experience at Volvo Cars of Queens. Jerry, my sales representative was helpful, informative and not pushy! I am very excited about my new Volvo. More

My experience was good. The only problem I encountered was the confusion as to whether the service was in Bayside or Great Neck. Thank you. was the confusion as to whether the service was in Bayside or Great Neck. Thank you. More

i haven't find anythings wrong yet. since i pick up my car. but one thing that will be better they wash car after service car. but one thing that will be better they wash car after service More

Extraordinarliy dedicated and helpful staff Great experience I tis dumb that a review needs to be twenty five words long. It will make many people decide not to complete. It is better to be co Great experience I tis dumb that a review needs to be twenty five words long. It will make many people decide not to complete. It is better to be concise than wordy More

10,000-mile maintenance & NYS Inspection Staff did a terrific job under very busy conditions. I was told the wait would be two hours, but it was about 30 minutes shorter than that. Staff did a terrific job under very busy conditions. I was told the wait would be two hours, but it was about 30 minutes shorter than that. More

Zach went the extra mile. First rate service and care even though they were very busy. Be careful entering the driveway! Very active cars speed in and out! even though they were very busy. Be careful entering the driveway! Very active cars speed in and out! More

I’m dissatisfied with the service provided. I will not lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. More

The dealership service center has Great service and great follow-up. I deal with Zach who was very attentive, professional and kept me posted on the progress of my vehicle. follow-up. I deal with Zach who was very attentive, professional and kept me posted on the progress of my vehicle. More