Volvo Cars of Queens - Service Center

Not acceptable to have to wait for 7 hours., for the type of service performed. I am not faulting anyone specifically, I just want to make this general statement. of service performed. I am not faulting anyone specifically, I just want to make this general statement. More

My problem was not fixed and never addressed. I have been trying to get in touch with service dept, no one will answer or return my calls. trying to get in touch with service dept, no one will answer or return my calls. More

Got a very good service, people so friendly, the waiting room cleaning and chair keeping 6 feet of social distance ，let’s me feel safety room cleaning and chair keeping 6 feet of social distance ，let’s me feel safety More

I can not get through to my new advisor zack. I had the compressor replaced on my last visit and the AC doesn’t work at all. I have done this survey, called the Volvo service dept and now doing this survey compressor replaced on my last visit and the AC doesn’t work at all. I have done this survey, called the Volvo service dept and now doing this survey as well More

I came in and noticed it was just a computer error of a needed oil change. Was sent home fast which was great ill be back in 2500 miles. needed oil change. Was sent home fast which was great ill be back in 2500 miles. More

Excelent speedy professional service. Communication with customer during and after service to show that the customer's satisfaction is priority . Thank you for making me feel confident. customer during and after service to show that the customer's satisfaction is priority . Thank you for making me feel confident. More

The overall atmosphere was pleasant. Very friendly and accommodating staff, with knowledgeable mechanics. The dealership was clean and in the view of the healthcare pandemic that was reassuring. accommodating staff, with knowledgeable mechanics. The dealership was clean and in the view of the healthcare pandemic that was reassuring. More

It took some easy steps to book a time on Volvo's website for 10000miles check. They did all the checks (including factory recalls for the model of the car) as well as the inspection at once so it was really for 10000miles check. They did all the checks (including factory recalls for the model of the car) as well as the inspection at once so it was really a good experience to me. More

Very inexperienced staff , they have different information from car insurance dates etc... when you call always fall on a secretary assistance , that only does take messages! That during hours information from car insurance dates etc... when you call always fall on a secretary assistance , that only does take messages! That during hours of regular day of the week !!! Very unhappy with Volvo right now , More

Friendly , pleasant and Professional staff. Clean and safe environment. Great and fast service ! This is my second service and I would recommend it! Thank you !! safe environment. Great and fast service ! This is my second service and I would recommend it! Thank you !! More