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362 Reviews of Volvo Cars of Queens - Service Center
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December 29, 2020
All that I needed were taken care off at the service center. I had a good experience dealing with the center. Will go to this service center again. center. I had a good experience dealing with the center. Will go to this service center again. More
by KYINMA
Verified CustomerEmployees Worked With
December 28, 2020
Went in for the last oil change for our lease. Really appreciate the valet service so we don't have to wait for our vehicle to be serviced. appreciate the valet service so we don't have to wait for our vehicle to be serviced. More
by JZ2TUSCANY
Employees Worked With
December 26, 2020
The Service is excellent- the staff is top notch! COVID protocols in place and maintained. The location is convenient, the waiting area is comfortable and the whole process is a pleasure. Thank you VOLVO protocols in place and maintained. The location is convenient, the waiting area is comfortable and the whole process is a pleasure. Thank you VOLVO More
by QUALITY
Employees Worked With
December 26, 2020
The manager was very professional and accommodating. He kept us informed if the situation and was kind enough to wait fir us to pick up the car after we were running late because of traffic. kept us informed if the situation and was kind enough to wait fir us to pick up the car after we were running late because of traffic. More
by FIFA2
Employees Worked With
December 24, 2020
Everything went nicely, no pressure, the entire buying process was smooth and efficient. I took one star off for the following reason. The car I leased was a loaner and it had a scratch on the passenger process was smooth and efficient. I took one star off for the following reason. The car I leased was a loaner and it had a scratch on the passenger side rear fender flare - not a big deal, but I asked my salesperson to address it. So, she went and "wiped" it out, which made it invisible (I was picking up the car in the evening). Needless to say, when I saw the car next morning at the day light, the scratch was still there. As I said, it's not a big deal, but I'd rather not being responsible for this scratch when the time comes to return the car. Thank you More
by BVERNOFF
Employees Worked With
Anita
December 24, 2020
The service department fixed the hard to trace noise problem behind the rear wheel housing during the first attempt. As long the customer and service department pinpoint the source of the problem togeth problem behind the rear wheel housing during the first attempt. As long the customer and service department pinpoint the source of the problem together, it can be fixed quicker. More
by WS9995
Employees Worked With
John Kunar
December 23, 2020
My wife was very happy with the service. The rental car also made her happy. Thank you for such good service. We will buy from your dealership again. also made her happy. Thank you for such good service. We will buy from your dealership again. More
by G5444
Employees Worked With
December 22, 2020
Great service. Extremely professional and accommodating. No issues, they always take the time to treat you right. m chanics do good work and give a good explanation of service No issues, they always take the time to treat you right. m chanics do good work and give a good explanation of service More
by EHAMETZ
Employees Worked With
December 22, 2020
Great customer service!One small observation: My car was Great customer service! One small observation: My car was not washed as in other Volvo dealers. maybe, due to the fact that it was raining????? Great customer service! One small observation: My car was not washed as in other Volvo dealers. maybe, due to the fact that it was raining????? More
by ROSSIMILIN54
Employees Worked With
December 21, 2020
Miscommunication between departments almost ended up getting over charged for services rendered. Robert Filardi is the only reason why I would go back very helpful and considerate of the costumers needs getting over charged for services rendered. Robert Filardi is the only reason why I would go back very helpful and considerate of the costumers needs. More
by BJG11206
