Volvo Cars of Queens - Service Center

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the followup and the great team work. Best regards, Lissette More

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like (manhattan,volvo) they give you all the detail charge, for instance,down load program fee, remote control and key price. and when I ask why sales person don't tell me after I pay two hundred around, and later I have to pay another 200 around. he only say if he didn't tell me that, he only can say "sorry" and speak very bad words and left. Today I bring my porsche car for service in manhattan, and I visit volvo dealer there. they print out the sheet for the remote key. if you are interesting I can show you what's the difference . for replace strout, front brake and vacuum bump, take 6 day to finish.don't you think It's too long. they promise to have 10 percent off of my invoice price, but until I mention that than they correct it. More

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l n a l More

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you service cost is great and most of all, the video process was fantastic. Thank you More

FROM THE MOMENT I WALKED IN THE DOOR TILL THE TIME I GOT IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERS IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERSTANDABLE. More

Excellent and professional service always. I have been Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the good work. More

Thank you;it was a pleasant experience with Shaye , john and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again More

I had schedule maintenance performed on my car. Everything was done in a very efficient and courteous manner. Car was returned at estimated time promised. Thank you Everything was done in a very efficient and courteous manner. Car was returned at estimated time promised. Thank you More

They were great. I would highly recommend bringing your car here. Very professional and handled my tire change quickly and professionally. In total took about 2 hours. car here. Very professional and handled my tire change quickly and professionally. In total took about 2 hours. More

This dealership was very organized and comfortable while I waited for my scheduled maintenance. There were plenty of seats (socially distanced) for everyone who was waiting. The only thing I found odd was I waited for my scheduled maintenance. There were plenty of seats (socially distanced) for everyone who was waiting. The only thing I found odd was how the employees seemed to want you to leave rather than wait there. Considering I live far and it was raining outside, it made no sense to take a shuttle bus to “somewhere.” More