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Volvo Cars of Queens - Service Center

Bayside, NY

4.6
362 Reviews

362 Reviews of Volvo Cars of Queens - Service Center

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December 17, 2024

Excellent classic service. Staff members are constantly informing you about the service and future advice on how to maintain car functioning appropriately. I’m very pleased wi More

by CLAUREANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 17, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that you appreciated the consistent updates and helpful advice from our team. Your satisfaction and trust mean a lot to us, and we’re grateful for your recommendation. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 16, 2024

He did a very good job of helping me with my maintenance service for my Volvo XC90 . He was very helpful and informative More

by IVYJOY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Volvo Cars of Queens responded

We’re glad to hear you received excellent assistance with your Volvo XC90 maintenance. It’s great to know he was both helpful and informative throughout the process. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

In service advisor was very helpful , waiting lounge is very clean and everyone was very friendly and helpful More

by ALPHONSOALLEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schmeling
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that your service advisor was helpful and that you found the waiting lounge clean and the staff friendly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you More

by BOOPBAA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyraque was also very helpful as well.
Dec 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Giuseppe and the service team provided professional, courteous, and attentive care. It’s great to know your vehicle was ready on time, cleaned, and waiting for you. Wishing you a wonderful and safe holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

Great accommodations ! The best service from a Volvo service location ever ! Thanks for keeping your word. More

by AUDREY920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had such a positive experience and that our Volvo service team exceeded your expectations. Keeping our promises and providing top-notch service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

There is always something wrong with the car’s media display. It shuts off or glitches since I first got the car two years ago. The service team ‘fix’ the problem only for it to glitch once again. I got More

by DAZJUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 16, 2024 -

Volvo Cars of Queens responded

We apologize that your experience with us was less than satisfactory. We would be happy to pick up your vehicle and deliver it back to you after the repair is complete. It may take us a few days to diagnose the problem and complete the repairs. If this is something that interests you, please reach out to Mark Needham, our service manager, at (866) 414-8542. Take care, and we look forward to hearing from you.

December 12, 2024

convenient location, on time communication, good service, friendly, considerate, good manner, help on insurance, good More

by JAY@DEEPROOFLIGHTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe sito
Dec 13, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had a positive experience with our convenient location, timely communication, and friendly, considerate service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

They did a good job with thejr service no complaints at all onlt problem service take longer that j expected More

by VERONICA8025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re glad to hear you were satisfied with the service, though we apologize for the longer-than-expected wait time. We’ll work on improving efficiency for future visits. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 10, 2024

I am glad people were welcoming and friendly. I came in on a very cold day. The hot coffee and snacks were on point. More

by MAGMAL927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schmeling
Dec 10, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that our team made you feel welcomed and that you enjoyed the coffee and snacks on a chilly day. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 09, 2024

Professional staff. Service was prompt and consultation started within 5 minutes of my scheduled time slot. Car was returned within the estimated time frame provided. More

by WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe
Dec 09, 2024 -

Volvo Cars of Queens responded

We’re glad to hear our professional staff provided prompt service and kept everything on schedule. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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