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Volvo Cars of Queens
Bayside, NY
754 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 754 reviews
January 18, 2019
Patrick was great! Patrick was patient and professional,answered all our questions friendly. He helped us with the best deal ever. Very lucky to worked with him. We woul Patrick was patient and professional,answered all our questions friendly. He helped us with the best deal ever. Very lucky to worked with him. We would recommend our friends looking purchase a Volvo from Patrick. Thank you so much. More
by Bob
Employees Worked With
Patrick Chang
January 18, 2019
pleasant and quick Had an unplanned visit for service after an error message on my Volvo. They took my car in quickly, and it was ready to go 4 hours later, including a Had an unplanned visit for service after an error message on my Volvo. They took my car in quickly, and it was ready to go 4 hours later, including a maintenance service that was due anyway. Only downside was a long wait for the shuttle service to home; ended up taking an uber since I wasn't given an ETA for when someone was available to get me home. Everyone was friendly and professional. Happy! More
by JOHNSTON1
Verified CustomerEmployees Worked With
Tami
January 15, 2019
Great Service The service center was excellent. The entire staff was professional and very welcoming. My service experience exceeded expectations. I would definitel The service center was excellent. The entire staff was professional and very welcoming. My service experience exceeded expectations. I would definitely recommend this service location. More
by Wodan
Employees Worked With
Melissa Evans
January 11, 2019
Excellent service Fast and quick ,Tami was very accommodating, Over all great service. I just wish it were closer to my home ...i live in Brooklyn..Dyker Heights Fast and quick ,Tami was very accommodating, Over all great service. I just wish it were closer to my home ...i live in Brooklyn..Dyker Heights More
by ANTHONYCARD6
Employees Worked With
Tami
January 11, 2019
Friendly staff It was a great experience bringing the car for servicing yesterday. The staff was friendly and were able to get me in and out in a speedy manner. It was a great experience bringing the car for servicing yesterday. The staff was friendly and were able to get me in and out in a speedy manner. More
by Jklimav
Employees Worked With
Tammy was great!, Melissa Evans
January 10, 2019
Service took longer than was told. Was told when I scheduled appointment service would take 1 1/2 hours. Upon arrival told should be 2 hours. Service was closer to 3 hours. Then had to Was told when I scheduled appointment service would take 1 1/2 hours. Upon arrival told should be 2 hours. Service was closer to 3 hours. Then had to bring car back because service light was still on More
by JLUNDGREN831
Employees Worked With
Don't have name of service adviser.
January 10, 2019
Tammi was great! Tammi Fiorelli was a great rep for your company. Very friendly and helpful. The waiting area was very clean, and filled with coffee, bagels etc. Tammi Fiorelli was a great rep for your company. Very friendly and helpful. The waiting area was very clean, and filled with coffee, bagels etc. More
by E_SIM
Employees Worked With
Tammi Fiorello
January 07, 2019
Quick turnaround. Very accommodating Professional. Shuttle to train station is a nice service. Quick turnaround and I was able to pick up my car after hours. Plus my car was left in prist Professional. Shuttle to train station is a nice service. Quick turnaround and I was able to pick up my car after hours. Plus my car was left in pristine condition after detailing. More
by SPENCERMAIL
Employees Worked With
Tami
January 02, 2019
Best experience...ever! My husband and i have purchased many cars and SUV's in the past. All of these past experiences have been very painful and have taken the whole day. Wh My husband and i have purchased many cars and SUV's in the past. All of these past experiences have been very painful and have taken the whole day. When we walked into the Volvo dealership to just look, we were greeted by Patrick. He let us know he was available without hovering over us. It was also nice that the SUV we wanted to look at was in the showroom. Patrick answered all our questions and we decided to buy our Volvo that same day. More
by gfitzgibbon
Employees Worked With
Patrick Chang, Daniel Yankov, John Vass
December 31, 2018
Courteous . Service The service representative was friendly and courteous. The waiting area was larger than most with plenty of seating. Coffee, tea and donuts bagles wer The service representative was friendly and courteous. The waiting area was larger than most with plenty of seating. Coffee, tea and donuts bagles were provided, though I did not partake. More
by ALCOD55
Employees Worked With
Melissa Evans
