Volvo Cars of Queens

Consistently Reliable In all of our interactions to date with Volvo Queens, we have been deeply impressed by the courtesy and professionalism of the staff. While our wait w In all of our interactions to date with Volvo Queens, we have been deeply impressed by the courtesy and professionalism of the staff. While our wait was a bit longer than we were promised, we were treated well and appreciated the efforts made by each member of the Volvo team. More

Wonderful Experience Everyone helped at this dealership. They answered questions and made the experience easy. Would recommend to anyone looking to get a car. Melissa Evan Everyone helped at this dealership. They answered questions and made the experience easy. Would recommend to anyone looking to get a car. Melissa Evans and Patrick Chang were helpful throughout the process. Great guys. More

Awesome The experience with the staff was as great as the car we got. It was convenient and fast. They were also very transparent. No complaints. The experience with the staff was as great as the car we got. It was convenient and fast. They were also very transparent. No complaints. More

Dealership aims to please! When I returned to Volvo of Queens to research a new XC60 (we were the dealership's second customers three years ago when they opened), I was met by a When I returned to Volvo of Queens to research a new XC60 (we were the dealership's second customers three years ago when they opened), I was met by a knowledgeable, but not pushy, salesman. After investigating our options, I returned months later to further discuss the car and the current leasing programa. I had a specific color combo as well as features in mind. Our salesman, Peter, and the manager found that car for us and had it at the dealership the next day for me to see and drive. We negotiated a great lease rate, and the rest of the process went quickly and smoothly. When I went to pick up the car, Peter (very patiently!) walked me through its technology and features. He also encouraged me to return anytime for a "refresher" course. Additionally, the business manager, Matthew Villacas, came in after hours to accommodate my husband' busy work schedule in order to complete our paperwork! More

From out of town The service department in Great Neck is wonderful! I am from out of town and my heating/air fan would not turn off and they were able to squeeze me in The service department in Great Neck is wonderful! I am from out of town and my heating/air fan would not turn off and they were able to squeeze me in to diagnose and replace the resister/power stage unit! Special thanks to Zachary Gehm and team for excellent customer service! I was able to enjoy my visit with my daughter! More

Amazing lease experience I am a first time Volvo customer and was so pleasantly surprised to have such an amazing experience for my new XC40 lease. I am certain my next car wi I am a first time Volvo customer and was so pleasantly surprised to have such an amazing experience for my new XC40 lease. I am certain my next car will once again be a Volvo from the Volvo of Queens dealership. Thanks! More

Excellent customer service Very professional sales agent and manager. Exactly understand customer needs and tastes and deliver service accordingly. Excellent mannerisms and co Very professional sales agent and manager. Exactly understand customer needs and tastes and deliver service accordingly. Excellent mannerisms and courteous. Would like to recommend to my friends and family. More

Excellent service, friendly and professional Peter and Danny were both very professional. I’m in the sales industry and I greatly appreciated their approach. I got a very fair deal and excellent Peter and Danny were both very professional. I’m in the sales industry and I greatly appreciated their approach. I got a very fair deal and excellent service. More

taking care of business Brought my car in for 40,000 service. They suggested what I needed, some were things I had forgotten needed to be taken care of. They called to tell Brought my car in for 40,000 service. They suggested what I needed, some were things I had forgotten needed to be taken care of. They called to tell me costs and repairs before doing the work. They checked up to make sure everything was ok the day after I had picked up my car. More

Felt like red carpet tratment Tammy got me in a and out as fast as possible. Everyone seemed to be on the same page and had the necessary resources to handle volume of customers Tammy got me in a and out as fast as possible. Everyone seemed to be on the same page and had the necessary resources to handle volume of customers More