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Volvo Cars of Queens

Bayside, NY

4.7
754 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 754 reviews

July 10, 2019

Great Experience I didn't feel rushed and all my questions were answered. No high pressure to buy. It was also very conveniently located to my house. More

by Deemjay49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li, Melissa Evans
Jul 10, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the kind words and look forward to working with you again in the future!

July 08, 2019

great service was good. staff are friendly. but just a little slow it will be good if they can get me a loaner when my car take this long time to fix More

by JOHN16228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Jul 09, 2019 -

Volvo Cars of Queens responded

John - thank you for the 5-star rating and your patience! If you wish to discuss transportation options available during extended service appointments, feel free to call the dealership at your earliest convenience, (718)428-2118

July 03, 2019

Great Experience I worked mainly with Dishen Li throughout the process of shopping for my new XC40. He was extremely knowledgeable, friendly, and easy to work with. Be More

by AMYLYNNETHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li, Matthew Vilacis, Melissa Evans
Jul 03, 2019 -

Volvo Cars of Queens responded

Thank you so much for the 5-star rating! We hope you enjoy your new XC40 and look forward to working with you again in the future!

July 02, 2019

Good service The sales staff Mr Dishen is very friendly ,he is so nice, Aslo Mr Paterick and Mr peter. Great service! It would be better if the supervison smile a More

by Lilien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Paterick and Mr peter, Melissa Evans
Jul 02, 2019 -

Volvo Cars of Queens responded

Lilien - thank you so much for the kind words and the 5-star rating! We appreciate the feedback and look forward to working with you again in the future.

June 29, 2019

Great Friendly Service Knowledgeable, friendly and courteous Volvo sales agents is what I encountered at Volvo Cars of Queens. I was anticipating a sales agent oriented in m More

by P User
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne (she directed and handle my messages on the phone line), Mathew Vilacis: Busines manager, Branden Shulamn: Saless Agent
Jul 01, 2019 -

Volvo Cars of Queens responded

Thank you so much for taking the time to write such a wonderful review. If you have any further questions, please don't hesitate to reach out. We appreciate the 5-star rating and look forward to working with you again son.

June 27, 2019

People are friendly and very helpful Mr.Li was excellent. He was very helpful and friendly, always answer my question in appropriate way. I am very happy with my experience. They are real More

by HASMATUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li
Jun 28, 2019 -

Volvo Cars of Queens responded

Thank you so much for taking the time to review our dealership. We hope to see you soon.

June 26, 2019

Exceptional I would highly recommend the dealership. Mr Dishen (salesman) was very helpful a d exceptional I would gladly do business again with the deal More

by CONSTANTINESOURLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Jun 28, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We look forward to working with you again in the future.

June 25, 2019

Very organized Service Center Very nice customer service staff. The issue was identified within 2 hours. The loaner car I got was clean and brand new. My car was fixed in a few day More

by UKAB92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Fiorello
Jun 25, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We're glad your service appointment went smoothly and look forward to working with you again in the future.

June 24, 2019

Above and beyond Having purchased vehicles from the Helms Group in the past, I was most excited to find that they now represented the Volvo brand. I received the same More

by GGECELTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Chen, Melissa Evans
Jun 25, 2019 -

Volvo Cars of Queens responded

Thank you so much for those 5-stars! We appreciate you taking the time to review our dealership and the kind words. We look forward to working with you again in the future.

June 20, 2019

a 10!! For the purpose of this visit I give it a "10" However, on 3 previous visits the light showed that the tires were low on air. For safety reasons, I More

by HOMEORGANIZING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami, Paul, do not know the other names,
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