Volvo Cars of Queens

service was good, but new policy wasn’t! I made an appointment for regular scheduled maintenance 3 weeks prior, but had to wait 30 minutes to be seen, which is fine. The new policy for pick u I made an appointment for regular scheduled maintenance 3 weeks prior, but had to wait 30 minutes to be seen, which is fine. The new policy for pick up and drop off service to and from service center has changed from 10 mile radius to 5 miles. I live 7 miles away! They did drive me home, but I had to find a way to pick up the car afterwards . I would have waited, but it’s difficult when I just worked 12 hours and need to work 12 hours later that night. They do not provide loaners or rentals for maintenance service. I will be returning my lease in a year, and most probably not leasing with the same dealership because of the change. More

Great Service Very professional amd helpful team. Nice waiting area. Staff was very friendly and Zachary provided very good customer service, I was satisfied with Very professional amd helpful team. Nice waiting area. Staff was very friendly and Zachary provided very good customer service, I was satisfied with my visit and would definitely recommend and return. More

1st year checkup of my new Volvo XC40 Everyone was very helpful in getting to the issues to address with the car. Zachary was great and I am thankful for the checkup and the transport to Everyone was very helpful in getting to the issues to address with the car. Zachary was great and I am thankful for the checkup and the transport to the local train station to get to work. Bill More

A smooth experience Patrick was phenomenal and patient, super friendly and accommodating. Matthew was great to work with on the financials, taking time to explain the ins Patrick was phenomenal and patient, super friendly and accommodating. Matthew was great to work with on the financials, taking time to explain the ins and outs. Highly recommend Volvo Cars of Queens! More

Once again, Volvo Cars of Queens exceeds my expectations Good ol' NYC streets got the best of one of my tires. I called Tammi over at Volvo freaking out because I had an event I could not be late for. She Good ol' NYC streets got the best of one of my tires. I called Tammi over at Volvo freaking out because I had an event I could not be late for. She calmly told me to come right in and she would get me out quickly. I came in, dropped off my car and went for breakfast. An hour later, Tammi called me to say my car was done (and clean FYI). Thank you!!! More

Awesome Service My experience at Volvo Cars of Queens was exceptional. My salesperson, Brendan, listened to my concerns, and was extremely helpful in responding to, a My experience at Volvo Cars of Queens was exceptional. My salesperson, Brendan, listened to my concerns, and was extremely helpful in responding to, and resolving them. At no point did I ever feel pressure to agree to anything I was not comfortable with. The entire process was seamless. More

Helpful staff, good selection Buying a car at Volvo Cars of Queens was a great experience. Wei was very helpful and knowledgeable. He followed up with us in every question and issu Buying a car at Volvo Cars of Queens was a great experience. Wei was very helpful and knowledgeable. He followed up with us in every question and issue that arose. I would recommend to a friend. More

Great experience Branden S gave me all the information I needed, was professional, friendly...I highly recommend him to anyone interested in Volvo! Thank you, I'm so Branden S gave me all the information I needed, was professional, friendly...I highly recommend him to anyone interested in Volvo! Thank you, I'm so happy with my purchase! More

Awesome, my car was in capable hands. Everything was great This service center is the best ever, very clean, everyone was friendly and professional it's so rear to find so many wonderful people working so gr This service center is the best ever, very clean, everyone was friendly and professional it's so rear to find so many wonderful people working so great together. More

Friendly service, easy terms I dealt with 3 people at the dealership. All were extremely pleasant. Patrick was very friendly and answered all my questions. Wei explained all the I dealt with 3 people at the dealership. All were extremely pleasant. Patrick was very friendly and answered all my questions. Wei explained all the details of the car. Matt made the financing a breeze. I knew what I wanted and they all made it happen. Good team work! More