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Volvo Cars of Queens

Bayside, NY

4.7
754 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 754 reviews

November 04, 2019

Buying a new car in New York sounds terrible. It wasn't. It took me three months from the first moment I walked into Volvo of Queens until I actually bought a vehicle. And it wasn't the vehicle I originally More

by JUANBENITO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Hall, Melissa Evans
Nov 05, 2019 -

Volvo Cars of Queens responded

Juan - thank you so much for the kind words. We hope you're enjoying your new car and look forward to working with you again in the future!

November 02, 2019

Bad experience My car has so much problem now,,malfunction light on, navigation system down, tire pressure low(I changed 2 new tires with them)..and I've been calli More

by SHERRYN Huang
Recommend Dealer
No
Employees Worked With
Hema
Nov 05, 2019 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the Service Manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 866-413-9558

November 01, 2019

Great experience Patrick was so helpful and offered by far the best deal of any dealer on Long Island. I really appreciated his willingness to go above and beyond. I w More

by JBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , Melissa Evans
Nov 05, 2019 -

Volvo Cars of Queens responded

Thank you for the kind words. We're glad it was a perfect fit and look forward to working with you again in the future.

November 01, 2019

Great experience! I would like to thank Mr. Dishen Li for his professionalism,great attitude and courtesy . He is an amazing salesman ! What impressed me most it was hi More

by REKPEACE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li , Beatriz
Nov 05, 2019 -

Volvo Cars of Queens responded

We're glad it was easy! We appreciate the feedback and look forward to working with you again in the future.

October 31, 2019

Where you want to by a car! Walking in immediately had a calm feeling, something you’d not associate with car buying, No pressure, no hard sell, it’s like if you are there... y More

by GIDIAP14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 31, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

October 30, 2019

Low pressure, knew their stuff Sales rep Peter was great! He was very knowledgeable and patient with us. In depth understanding of car features an d helped us with Volvo on call on More

by KHOLWEGER568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter nealon
Oct 30, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

October 30, 2019

Untitled Service was accomplished quickly and professionally. Zach, the service consultant, was excellent. He was efficient and insured that everything ran smo More

by DJM715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gehm
Oct 31, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We look forward to working with you again soon.

October 23, 2019

Peter Fearon is your man for the job! Good, quick and painless experience. Straight to the point w/o unnecessary waste of time. Peter took the extra mile to make it smooth transaction for More

by CEZARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Oct 23, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the 5-star rating and look forward to working with you again in the future!

October 23, 2019

Excellent service. Great and clear communication. Great video to explain problems. Clear text to explain process. Clear pricing. Clear invoice. Will recommend thi More

by RBARRERA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hema Pooran
Oct 24, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future.

October 21, 2019

So far the service in this location is great! I wanna say Thanks to two people that I know so far at this VOLVO Service location. This is Zachary Gehm / Service Advisor/ and Paul / one of the mech More

by NEDNED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm, Paul, Melissa Evans
Oct 22, 2019 -

Volvo Cars of Queens responded

Thank you so much for the kind words. It means a lot to earn such praise from an experienced mechanic! We appreciate the 5-stars and look forward to working with you again in the future!

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