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Volvo Cars of Queens

Bayside, NY

4.7
753 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 753 reviews

February 05, 2025

I have a 2013 Volvo S60. I was having issues with my car key fob. I ordered 2 key fobs. Would anyone like to guess how much 2 replacement key fobs cost? $1,000 dollars!!! More

by michaelsci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and Service. I do not know specific people.
Feb 06, 2025 -

Volvo Cars of Queens responded

We apologize, there seems to be a misunderstanding on pricing. Please reach out to Derek Hodges, our Parts Manager, directly on Monday, and he will happily get you the correct quote. His number is 833-240-0072 ext.3440. Take care!

Feb 07, 2025 -

michaelsci responded

I will call Monday and see. Stay tuned everyone!

Feb 11, 2025 -

michaelsci responded

Ok Everyone, I am happy to report that Volvo of Queens did indeed correct my invoicing and reimbursed that portion that was incorrectly build back to my credit card. It was a very fair conversation, and the dealer stepped up and did the right thing. Happy about that

February 02, 2025

I recently purchased a Volvo from the Volvo of Queens dealership and I couldn't be happier with the process. From start to finish, everything went smoothly and efficiently. I want to give a big thank you More

by Bleu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your fantastic experience! We're thrilled to hear that our team provided a professional car-buying process. Your recommendation means a lot! If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new ride!

January 31, 2025

Zachary explained not only the features and benefits of my desired vehicle, but also the paperwork process. Zachary was very patient and informative. My anxiety decreased and I was comfortable with the I More

by V.ROLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jennings, 5 stars
Jan 31, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! Your kind words mean a lot. If there’s anything else we can assist you with, please don’t hesitate to reach out! Enjoy your new vehicle!

January 31, 2025

Zachary took time to explain to me, not only the features and benifits of my desired vehicle, but the paper work process as well. Because of his effort, I was calm as I gained understanding of the leasing p More

by V.ROLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jennings. Thus gentleman gets 5 stars as well. He patiently reviewed the costs associated with the lease and my protection options.
Jan 31, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! Your kind words mean a lot. If there’s anything else we can assist you with, please don’t hesitate to reach out! Enjoy your new vehicle!

January 26, 2025

A very efficient and pleasant car buying experience. No high pressure sale tactics. Thank you. More

by KBWATTERSPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! If there's anything else we can assist you with, please don’t hesitate to reach out!

January 18, 2025

Dishan, Jessica and the rest of the Volvo Queens team were a pleasure to work with. More

by ESU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re delighted to hear that Dishan, Jessica, and the team at Volvo Queens made your experience enjoyable. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 09, 2025

Jade was easy to deal with, she was kind and helpful. My purchase happened within a day without any glitches More

by KINNERETDAY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Volvo Cars of Queens responded

Thank you for your feedback! We're thrilled to hear that Jade made your experience smooth and hassle-free. Enjoy your new purchase, and let us know if there's anything else we can assist you with!

January 09, 2025

I had a great experience. The staff was professional and friendly, taking the time to explain all my options without pressuring me. The entire process was smooth, and I drove More

by LAUREN43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne Cochran
Jan 09, 2025 -

Volvo Cars of Queens responded

Hi Lauren, Thank you for sharing your positive experience! We're thrilled to hear that our team provided a professional and friendly atmosphere while ensuring you felt confident and well-informed throughout the process. Your recommendation means a lot to us, and we’re here for any future needs you may have. Enjoy your new car!

January 01, 2025

Very good experience. When my wife's Infiniti lease is up we will be back for another Volvo. Zackary was the best! More

by NEWYORK5STAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re thrilled to hear you had such a positive experience and are considering returning for another Volvo when the time comes. Zackary will be delighted to know he made such a great impression. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 01, 2025

Zachary was very patient and helpful with me I felt I was given a fair offer. I would defiantly recommend him as a salesperson. More

by GIRLZ8439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Zachary’s patience and helpfulness made your experience positive and that you felt you received a fair offer. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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