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Volvo Cars of Queens

Bayside, NY

4.7
755 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 755 reviews

April 06, 2025

They were clear, fair and concise overall during the process. Upon delivery, however, the cleanliness of the car's interior wasn't great to be honest (including scuff marks). We brought it to the attent More

by TOM_HAGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jennings
Apr 07, 2025 -

Volvo Cars of Queens responded

Hi there! Thank you for your honest feedback—we're glad to hear the overall process was clear and straightforward. If there's anything we can do to further assist or make things right, please don't hesitate to reach out. We're here to ensure you're completely satisfied!

April 02, 2025

Peter was great- really enjoyed working with him. He was available to answer my questions when I got home and was not pushy at all More

by JGONZALEZ1114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Volvo Cars of Queens responded

Hi there! Thank you for the great feedback. We're so glad Peter made your experience enjoyable and stress-free, even following up with support after you got home. If you ever have more questions or need anything, we're always here to help!

February 25, 2025

The team at Volvo Queens demonstrated professionalism, knowledge, and a commitment to customer satisfaction. Eliana Rivera was particularly helpful in guiding me through the selection process, ensuring More

by JCFFAYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young gentleman being trained by Brandon as the new product specialist - 5 stars
Feb 25, 2025 -

Volvo Cars of Queens responded

Thank you for your wonderful review! We're so glad to hear that our team provided you with a stress-free and enjoyable experience. We truly appreciate your trust in us and your recommendation to friends and family. We look forward to working with you again in the future! If you need anything else, feel free to reach out!

February 05, 2025

I have a 2013 Volvo S60. I was having issues with my car key fob. I ordered 2 key fobs. Would anyone like to guess how much 2 replacement key fobs cost? $1,000 dollars!!! More

by michaelsci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and Service. I do not know specific people.
Feb 06, 2025 -

Volvo Cars of Queens responded

We apologize, there seems to be a misunderstanding on pricing. Please reach out to Derek Hodges, our Parts Manager, directly on Monday, and he will happily get you the correct quote. His number is 833-240-0072 ext.3440. Take care!

Feb 07, 2025 -

michaelsci responded

I will call Monday and see. Stay tuned everyone!

Feb 11, 2025 -

michaelsci responded

Ok Everyone, I am happy to report that Volvo of Queens did indeed correct my invoicing and reimbursed that portion that was incorrectly build back to my credit card. It was a very fair conversation, and the dealer stepped up and did the right thing. Happy about that

February 02, 2025

I recently purchased a Volvo from the Volvo of Queens dealership and I couldn't be happier with the process. From start to finish, everything went smoothly and efficiently. I want to give a big thank you More

by Bleu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your fantastic experience! We're thrilled to hear that our team provided a professional car-buying process. Your recommendation means a lot! If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new ride!

January 31, 2025

Zachary explained not only the features and benefits of my desired vehicle, but also the paperwork process. Zachary was very patient and informative. My anxiety decreased and I was comfortable with the I More

by V.ROLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jennings, 5 stars
Jan 31, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! Your kind words mean a lot. If there’s anything else we can assist you with, please don’t hesitate to reach out! Enjoy your new vehicle!

January 31, 2025

Zachary took time to explain to me, not only the features and benifits of my desired vehicle, but the paper work process as well. Because of his effort, I was calm as I gained understanding of the leasing p More

by V.ROLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Jennings. Thus gentleman gets 5 stars as well. He patiently reviewed the costs associated with the lease and my protection options.
Jan 31, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! Your kind words mean a lot. If there’s anything else we can assist you with, please don’t hesitate to reach out! Enjoy your new vehicle!

January 26, 2025

A very efficient and pleasant car buying experience. No high pressure sale tactics. Thank you. More

by KBWATTERSPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Volvo Cars of Queens responded

Thank you for sharing your experience! If there's anything else we can assist you with, please don’t hesitate to reach out!

January 18, 2025

Dishan, Jessica and the rest of the Volvo Queens team were a pleasure to work with. More

by ESU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re delighted to hear that Dishan, Jessica, and the team at Volvo Queens made your experience enjoyable. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 09, 2025

Jade was easy to deal with, she was kind and helpful. My purchase happened within a day without any glitches More

by KINNERETDAY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Volvo Cars of Queens responded

Thank you for your feedback! We're thrilled to hear that Jade made your experience smooth and hassle-free. Enjoy your new purchase, and let us know if there's anything else we can assist you with!

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