Volvo Cars of Naples
Naples, FL
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Awesome Experience! Wow! Knocked my socks off!! Great service! Came in just to look and drove off in a Volvo. Best car buying experience to date! Left happy! Wow! Knocked my socks off!! Great service! Came in just to look and drove off in a Volvo. Best car buying experience to date! Left happy! More
Amazing dealer, friendly employees! Recently I purchased new XC60 and I highly recommend this dealership to anyone. Not only I received great customer service but also the sales proces Recently I purchased new XC60 and I highly recommend this dealership to anyone. Not only I received great customer service but also the sales process was smooth and quick. I am very pleased with negotiations and the final price. I love my new car. Everybody involved with this sale went above and beyond, they exceeded my expectations. More
Professional & Courteous I have been driving Volvo's for 11 years because they are safe & solid & just a all around great car. I was waiting for the new cars to come out I have been driving Volvo's for 11 years because they are safe & solid & just a all around great car. I was waiting for the new cars to come out this year before I traded mine in, so I went to Bonita Volvo & was introduced to Eric Dube. He was understanding & patient with me & helped me in the decision I finally made for myself going over all I needed to know. I bought a new XC60 with great gas mileage & am thrilled. Eric was very easy to be around with no pressure just wanting to make sure I got what I really wanted. Thanks Again! More
Great customer service while buying a car I would personally like to commend your salesman Eric Dube with excellent customer service. My old car was in an accident and I needed to buy a used c I would personally like to commend your salesman Eric Dube with excellent customer service. My old car was in an accident and I needed to buy a used car very quickly. Eric was knowledgeable and extremely helpful.. He and his staff made car buying a pleasurable experience. More
Ran out of gas at delivery and to this day left us EMPTY Absolutely horrible, we bought a C70 convertible and the day it was delivered we ran out of fuel not 1/4 mile from the dealership. The car was filthy Absolutely horrible, we bought a C70 convertible and the day it was delivered we ran out of fuel not 1/4 mile from the dealership. The car was filthy and was delivered with another dealerships name on it. We returned it twice to have it cleaned and both times we waited several hours after the promised time only to receive it filthy again. Later. We called to have it serviced when the check engine light came on and lefty numerous voice mails for the service dept only to have them ignored. Terrible dealership!!!! Volvo needs to hear this loud and clear.} More
Terrible customer service I purchased a Volvo from this dealership 21 days ago and still do not have my registration. At time of purchase I was told a few days. I have called s I purchased a Volvo from this dealership 21 days ago and still do not have my registration. At time of purchase I was told a few days. I have called several times and asked for my salesperson, finance manager, sales manager and general manager. To date not one of them has returned my call. They were paid the sales tax,title fee and registration fee and have yet to provide proof of registration. . They say they pride themself on customer service, I think they have to learn what customer service is before they publish such comments. When the salesperson handed over all my paper work one handout stating that I would receive 6 months of free satellite radio. When I called to activate the service I was told I only receive 3 months, another call to the dealership. Again no return phone call. Based on the way this dealership treats it's customers I would not recommend this dealer to anyone. I don't know if I'll ever get my registration or that return phone call maybe my attorney can. More
I was given prompt appointment and reception. Work was completed as promised. Received car with work completed and clean . All done with friendliness and efficiency. completed as promised. Received car with work completed and clean . All done with friendliness and efficiency. More
Jacquie Pfeiffer is the jewel in the crown at this dealership. She is the reason everything is done perfectly in service, every time. I have worked with her for thirteen years now, and she is the rea dealership. She is the reason everything is done perfectly in service, every time. I have worked with her for thirteen years now, and she is the reason I remain with this dealership, given that the labor costs are, in my view, way out of reasonable range for replacement of simple and inexpensive parts. I was very disappointed that Jacquie was not named service manager or, at least, top service representative when ownership changed. She keeps my 15-year-old V70 running perfectly. More
The salesperson Kenneth Sanford provided outstanding customer service. All the questions were answered promptly. Very friendly staff. They worked very hard in getting the loan approved with the bank so customer service. All the questions were answered promptly. Very friendly staff. They worked very hard in getting the loan approved with the bank so the sale could be closed. Excellent experience. More
My car has been serviced at Devoe/Germain for the past five years and Jacquie has taken great care of me each time. Warranty and routine service items have all been handled well. five years and Jacquie has taken great care of me each time. Warranty and routine service items have all been handled well. More