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Volvo Cars of Naples

Naples, FL

4.6
459 Reviews

5870 Naples Blvd

Naples, FL

34109

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Showing 459 reviews

July 08, 2015

Awesome Experience! Wow! Knocked my socks off!! Great service! Came in just to look and drove off in a Volvo. Best car buying experience to date! Left happy! More

by Johnpthimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lovelace
July 08, 2015

Amazing dealer, friendly employees! Recently I purchased new XC60 and I highly recommend this dealership to anyone. Not only I received great customer service but also the sales proces More

by kscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
July 08, 2015

Professional & Courteous I have been driving Volvo's for 11 years because they are safe & solid & just a all around great car. I was waiting for the new cars to come out More

by Mollyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dube
July 08, 2015

Great customer service while buying a car I would personally like to commend your salesman Eric Dube with excellent customer service. My old car was in an accident and I needed to buy a used c More

by dukedr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dube
July 04, 2015

Ran out of gas at delivery and to this day left us EMPTY Absolutely horrible, we bought a C70 convertible and the day it was delivered we ran out of fuel not 1/4 mile from the dealership. The car was filthy More

by Volvo Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Jul 10, 2015 -

Volvo Cars of Naples responded

Thank you very much for your honest feedback and comments. While it is disappointing to hear this type of review, we take these comments very seriously and work hard to ensure each and every interaction and experience is a positive one. We sometimes make mistakes and certainly learn from them. I do wish the best of luck with your C70 and hope to have the opportunity to correct any issues that were created prevoiusly on the cleanliness of your car. Feel free to contact me directly to offer additional assistance - jparisi@volvoofbonitasprings.com

May 19, 2015

Terrible customer service I purchased a Volvo from this dealership 21 days ago and still do not have my registration. At time of purchase I was told a few days. I have called s More

by bilked
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik in sales, Bob in finance, Preston Sales manager and General Manager
April 25, 2013

I was given prompt appointment and reception. Work was completed as promised. Received car with work completed and clean . All done with friendliness and efficiency. More

by pvvdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Pfeiffer
April 25, 2013

Jacquie Pfeiffer is the jewel in the crown at this dealership. She is the reason everything is done perfectly in service, every time. I have worked with her for thirteen years now, and she is the rea More

by kaarnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
March 20, 2013

The salesperson Kenneth Sanford provided outstanding customer service. All the questions were answered promptly. Very friendly staff. They worked very hard in getting the loan approved with the bank so More

by thz86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Sanford
February 27, 2013

My car has been serviced at Devoe/Germain for the past five years and Jacquie has taken great care of me each time. Warranty and routine service items have all been handled well. More

by darothwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie always takes great care of me.
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