Volvo Cars of Naples
Naples, FL
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Mike Cummings very helpful I think Bonita Springs Volvo is lucky to have such a helpful And pleasant Service Advisor. The best customer service. The courtesy shuttle service was I think Bonita Springs Volvo is lucky to have such a helpful And pleasant Service Advisor. The best customer service. The courtesy shuttle service was always prompt. More
Awesome customer service to out-of-towners Michael took great care of us during a recent visit for a CEL. We were driving back to Houston when the engine over-pressured, forcing the dipstick o Michael took great care of us during a recent visit for a CEL. We were driving back to Houston when the engine over-pressured, forcing the dipstick out and throwing a vacuum code. Michael got us in immediately and had a tech run diagnostics to determine if we could continue our 1000-mile drive. With troubleshooting and a test drive, they found that we could continue. I was shocked that this dealership does not charge a one-hour diagnostic fee - $135 is the starting price for service in Houston. No charge, quick attention, and they even offered to steam clean the oil off the engine! If I'm ever back in SW FL, I'll stop by just to say thanks again. More
It was the smoothest car buying experience, we have ever had Chris Vartanian was extremely helpful and we received excellent customer service from him the minute we stepped on the Volvo lot. Wonderful experienc Chris Vartanian was extremely helpful and we received excellent customer service from him the minute we stepped on the Volvo lot. Wonderful experience because of Chris and everyone else that we dealt with throughout the process. Love my new car, very competitive pricing, professional, well run dealership. Highly recommend!! More
Amazing customer service! Mike, service center, was amazing to work with. He provided me with outstanding customer service. He listened to my concerns and addressed them in a Mike, service center, was amazing to work with. He provided me with outstanding customer service. He listened to my concerns and addressed them in a professional manner. He was able to get my car serviced quickly and made telephone calls to my previous, out of state dealership to follow up with them. He also provided me with updates to let me know exactly what was going on with the service of my car. I will continue to visit this dealership due to the customer service provided by Mike. Thank you. More
Purchased new XC60 Volvo from Eric Dube Wonderful experience in purchasing new Volvo from Eric Dube. I never felt pressured to buy and Eric was great at taking the time to answer all my que Wonderful experience in purchasing new Volvo from Eric Dube. I never felt pressured to buy and Eric was great at taking the time to answer all my questions. Overall outstanding! More
Outstanding! Outstanding service! Jeff Lovelace is a true pleasure to work with. I bought a Volvo C70 and love it.Preston Reeder, Sales Manager, was great to wor Outstanding service! Jeff Lovelace is a true pleasure to work with. I bought a Volvo C70 and love it.Preston Reeder, Sales Manager, was great to work with. He was quick to respond to emails, and made the buying process very painless and easy. I would highly recommend buying a car from them, new or pre-owned. More
Great customer service...but careful on... I had a good experience overall at Bonita Volvo. The assistant manager was awesome. I was on a tight budget and he sat down and went through each repa I had a good experience overall at Bonita Volvo. The assistant manager was awesome. I was on a tight budget and he sat down and went through each repair that I needed and helped me prioritize them (I have an older Volvo ). I was also pleasantly surprised that my car had been cleaned inside and outside! The downside was that I had some tougher tree stains on my car and they left scratches on my hood where they had scrubbed it off. Oh yeah....the prices are unreal and through the roof......I priced the part I needed online 34.00 and they charged me 250.00 for the same part....and....700.00 for the labor! Now that's a nice profit. More
Brian did a Great Jom We took our XC60 T6 in for a few things at the last minute and Brian took care of us. Great job, and did a lot at the last minute. And, washed the c We took our XC60 T6 in for a few things at the last minute and Brian took care of us. Great job, and did a lot at the last minute. And, washed the car! Thanks, Brian!! More
Exceptional Service Received exceptional service while purchasing my X60 from Jeff Lovelace. Not once did I feel like I was in a dealership. Jeff was very personable and Received exceptional service while purchasing my X60 from Jeff Lovelace. Not once did I feel like I was in a dealership. Jeff was very personable and efficient. Highly recommend Volvo of Bonita Springs for the best deal! More
Thank you Eric for making our experience a great one! We originally came to the Bonita Volvo to have our older Volvo serviced. Eric approached us as we were waiting and brought us water. He talked to us l We originally came to the Bonita Volvo to have our older Volvo serviced. Eric approached us as we were waiting and brought us water. He talked to us like we were old friends and even told us about his family in Boston( where we are from too). He didn't even discuss cars with us until we asked him. We really valued his professionalism and he seemed very genuine. When we were ready to purchase the xc60 we called him and he met us right away( on his day off). My husband and I were going to purchase an xc60 from fort myers but Eric won us over. We are so pleased to of met a normal, honest sales person when looking to buy. We love our xc60 and we loved Eric from Boston!! We did have a small hiccup in service so that's why I gave an overall 4 star rating. Everything was resolved and we left very happy. More