Volvo Cars of Naples

Great people, great new location We just purchased our 2nd new Volvo in less than a year. Both experiences were excellent. My purchase was a xc60 and although I have just a few mile We just purchased our 2nd new Volvo in less than a year. Both experiences were excellent. My purchase was a xc60 and although I have just a few miles on it, it is the best car I have ever owned. Our dealer experience was excellent. All staff members are warm, friendly and very helpful. The customer is truly number 1 here! Will definitely tell friends about my excellent experience. In fact, anyone that asks it will be 2 thumbs up. Thank you Volvo cars of Naples staff. More

Great service I purchased a preowned XC60 in January and the service provided by staff was outstanding. I got all my questions answered, they were respectful and e I purchased a preowned XC60 in January and the service provided by staff was outstanding. I got all my questions answered, they were respectful and extremely helpful and I couldn’t be happier. There were some scratches on the backend of the car at the cargo entry probably from loading and unloading suitcases. They said they would take care of it - I expected paint but instead they replaced the part. The buying process was relatively painless as I expected. I have had two Volvo’s previously and I buy them because I feel the price negotiation process is honest and respectful as it was in this situation. Spencer Suddeth and Tyler Biffer were great to work with and each went above and beyond to make sure that I was happy with the car and with their service. More

Best buying experience of my lifetime. I am 79 years old and have bought or leased cars approx every 3 years for my wife and myself. That translates into many encounters over the years and I am 79 years old and have bought or leased cars approx every 3 years for my wife and myself. That translates into many encounters over the years and I never looked forward to the experience. I eventually purchased what I wanted but always left with the feeling I had been had. Kyle Benz, the salesman that I dealt with was low key, very knowledgable , and let the car sell itself. I told Kyle after we completed the deal that I respected his approach and knew that games were not being played to get the very most out of the sale for the dealership. Professional is how I would describe Kyle. The rest of the dealership supported a feel good process. We will see how the experience goes through the life of this purchase but If the service level/ response remains at the current level I will continue to do business with Volvo Cars Of Naples. Don Hansen More

Service Department Had an Amazing Experience with the Service and Customer Relations Manager at the Volvo Dealership. Called in and got an appointment. While I was at th Had an Amazing Experience with the Service and Customer Relations Manager at the Volvo Dealership. Called in and got an appointment. While I was at the Dealership Chris Bellantoni got my car all taken care of. Service department works well together and very efficient. Theresa M. is a delight to work with as well over the phone!!!!! Thank You!!!!!! More

A bad experience in the past alleviated by a good experience Several years ago, we purchased a Volvo C70 convertible and it wasn't the best experience, so we took out business somewhere else. However, we happene Several years ago, we purchased a Volvo C70 convertible and it wasn't the best experience, so we took out business somewhere else. However, we happened to be in Naples on Black Friday, and I wanted to test drive the new Volvo XC60, so we visited the former Volvo of Bonita Springs at their new showroom in Naples, renamed Volvo Cars of Naples. Needless to say, the experience was top notch from start to finish! First, our salesman, Harry Peek was awesome. He is a low pressure guy with a lot of knowledge about the vehicles. As we sat down to crunch numbers, we were joined by managing partner, Joe Parisi, who apologized about their past performance and set out to make things right. He accomplished his goal! The dealership is beautiful and the staff is welcoming. There are plenty of places to lounge and their refreshment bar is a welcome addition! We are now shifting our business back to Volvo of Naples. They made it right and we really appreciate it. Oh, and I love my new XC60!!! More

Service Oriented Since dealing with Volvo of Bonita Springs and now of Naples my buying experience and service experiences have been A+ rated. They are always eager to Since dealing with Volvo of Bonita Springs and now of Naples my buying experience and service experiences have been A+ rated. They are always eager to please and extremely accommodating. The staff have become good friends and I would recommend Joe Parisi's team to anyone. More

Pleased with my purchase and experience I purchased a previously owned Cadillac CTS which appeared to be in excellent condition, the car was sold with a 60 day 2000 mile warranty included. A I purchased a previously owned Cadillac CTS which appeared to be in excellent condition, the car was sold with a 60 day 2000 mile warranty included. After the purchase I had the car checked over and found there was an issue with the engine; the next day I called my salesman and was told to bring the car back and they would see what they could do to remedy the issue. The issue was resolved and I feel I have a very nice car, for a very fair price, that will last for many years. I was pleasantly surprised at how willing everyone was to correct the problem with as little inconvenience as possible for me. All in all it was a GOOD experience! More