Volvo Cars of Naples
Naples, FL
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A very helpful and professional experience. Everyone that we worked with was very helpful and understanding of our situation. We were very pleased with our experience, and our result. They bent Everyone that we worked with was very helpful and understanding of our situation. We were very pleased with our experience, and our result. They bent over backwards to help us and to ensure that we were happy with not just the car, but the process also. Any service work we've had done here has also been a very pleasant experience. More
Spencer and everyone is EXCELLENT! Super dealership! We have bought “oodles” of cars....and they r the best! Love the free car wash! Can’t say enough GREAT things about them! Super dealership! We have bought “oodles” of cars....and they r the best! Love the free car wash! Can’t say enough GREAT things about them! More
A VERY PROFESSIONAL EXPERIENCE Volvo of Naples was incredibly professional, transparent and honest in the purchase of my new car. I recommend them highly and believe that their pro Volvo of Naples was incredibly professional, transparent and honest in the purchase of my new car. I recommend them highly and believe that their professionalism puts them in a category of best car dealer to work with. They have great products, superb environment and their people are the best of all. Thank You for your professional, transparent and fair handling. As an example, even after we agreed to terms and they found a nail in the tire during final inspection, they fixed it - they actually put a new tire on at their cost and did not try to make me pay for it. Yes, it was the right thing to do, but I don't think the dealer down the street would have done that. Thank You Joe, Alejandro, service, front desk and company. I will be back and will send my friends. More
Note to customer care. {copy} Greetings Eric, I want you to know that the issue under discussion with our V60 was resolved in an amicable fashion with Branden Brown on thi {copy} Greetings Eric, I want you to know that the issue under discussion with our V60 was resolved in an amicable fashion with Branden Brown on this past Friday morning. His attitude and tone was a credit to the Volvo organization that led to compromise and a reasonable conclusion. Thank you, also, for your efforts and support. Diane and I look with pride that our decision to purchase our first Volvo can be added to all the many positive decisions that make up the fabric of our lives. Our very best wishes to you, Eric. Jay and Diane Snyderman More
Great Team-All aroundI I had been considering purchasing a car for 18-24 months and looked at Volvo (Bonita Springs location) December,2016. I just couldn't make the decis I had been considering purchasing a car for 18-24 months and looked at Volvo (Bonita Springs location) December,2016. I just couldn't make the decision as I wasn't truly in love with the interior style of the XC60. I was advised that the XC60 would be making a style change soon. I put car buying on the back burner; but, did consider a Range Rover and Audi in the recent 6 months. There was always something that pulled me back to the Volvo. (We have a 2001 C70 with the large motor purchased in Ft. Myers/Naples area in 2000 that I absolutely have loved (the engine especially). The day of my purchase and dealings, I was far from thinking I would be buying a car. I actually was headed to spend a day checking out "thrift" and "consignment" shops--just for something to do. Alex was wonderful! A true gentleman! That makes a HUGE difference when negotiating. There was never an "air of I know more than you" or "you are being unreasonable". Unlike a previous experience at Land Rover, the sales team there, obviously, thought I was not a potential buyer and ignored my presence. Everyone--from reception area, to final signing of the paperwork, and instructions for usage of the "display" were very friendly and comfortable to work with. Driving it back to Illinois---hope to find as good service, Teresa B More
Excellent Customer Expirience My wife and I purchased a preowned Cadillac SRX from Volvo Cars of Naples. We live in Sun City Center Florida. Although it was a long drive to get the My wife and I purchased a preowned Cadillac SRX from Volvo Cars of Naples. We live in Sun City Center Florida. Although it was a long drive to get there (2 hrs) we couldn’t be more happier with our experience from our initial contact with Sales Consultant Tyler Biffer to when we walked in the door and met the pleasant girl behind the main entrance desk. Also dealing with the Sales Manager Joe Pitingolo and Ron Belson their Business Manager, all questions were answered to our satisfaction. Their customer service didn’t end with just the sale. It continued going forward with Mr. Brandon Brown, their Fixed Operations Manager. With the help of all these exceptional employees we were confident in our purchase and will be passing on our positive experience to family and friends and look forward to doing business with them in the future. More
Great Service Great experience. Took the time to explain the repairs that need to be done. Had it done when they said it would be done and at the initial estimate g Great experience. Took the time to explain the repairs that need to be done. Had it done when they said it would be done and at the initial estimate given. More
Great Service Harry, Spencer and Joe were all great! Very knowledgeable as we have never owned a Volvo. Harry was very patient with us as we had a LOT of questions. Harry, Spencer and Joe were all great! Very knowledgeable as we have never owned a Volvo. Harry was very patient with us as we had a LOT of questions. Spencer was great as well and took the time to show different features with the vehicle. I highly recommend this dealership. More
Tyler was very helpful Tyler was very knowledgeable and extremely helpful on helping us find the car with the features we wanted. Also very patient! Dealership was very Tyler was very knowledgeable and extremely helpful on helping us find the car with the features we wanted. Also very patient! Dealership was very nice and we would recommend it to others. Very impressed with the Volvo XC60. More
Tyler was great Tyler is great, we'll send all our friends to buy a Volvo from him, even if they were looking for another car like Mercedes or Lexus Tyler is great, we'll send all our friends to buy a Volvo from him, even if they were looking for another car like Mercedes or Lexus More