Volvo Cars of Naples

Purchase of Pre-owner car I was looking for a previously-owned XC Volvo. Initially they had a nice car with low mileage, but I didn't like the black interior. I asked the sales I was looking for a previously-owned XC Volvo. Initially they had a nice car with low mileage, but I didn't like the black interior. I asked the salesman to keep an eye out for a similar one with a lighter interior. He kept in touch with me, had one or two which didn't fit the bill, but last week the right one came along, he called and it is now in my garage. Seamless and the salesman (Alex) was extremely helpful and took care of everything in a nice way. More

Top notch Car dealership Very easy to do business withCarolina was very professional .Spencer was very knowledgeable in explaining the features of the XC90 that i bought. i wa Very easy to do business withCarolina was very professional .Spencer was very knowledgeable in explaining the features of the XC90 that i bought. i was happy with the overall experience More

Volvo Cars of Naples Exerience I saw an add on Cars.com for a used 2013 Lexus. I decided to visit the dealership on a Thursday afternoon. I was greeted by a sharp young man, Rober I saw an add on Cars.com for a used 2013 Lexus. I decided to visit the dealership on a Thursday afternoon. I was greeted by a sharp young man, Robert Dorsey, a recent US Air Force returnee, which was given away by his continually calling me "Sir". He was charming and professional. I couldn't help admire the fact that we have some really good kids guiding the future of our country. Robert told me to come back anytime and he would have car detailed and in front of the dealership ready for a test drive. I did some research on the car, mainly the Car Fax report, and I noticed that Volvo Cars of Naples had put new tires and battery on the car and had inspected it thoroughly. So on Saturday, I called Robert and asked him to get the car ready for a test drive. The rest was easy. I drove the car and decided to purchase it for cash, no trade in. The closing was fast and easy. It was like I had a cheering section. It was all hands on board to get the insurance coverage, paperwork, payment and dealer service options. I left a deposit on Saturday and paid in full the next Tuesday and off I went. Robert has followed up with a phone call asking me how I was doing and today I received a personal handwritten note from him and other members of the dealership thanking me for my business. I couldn't ask for more. Great place. There was never any pressure of any sort. It was a pleasure. I wish them great success. More

New location with well-informed, low-key staff I was comparison-shopping among 4 brands for a small luxury SUV/crossover. Volvo of Naples had superior cars at competitive prices, and their sales st I was comparison-shopping among 4 brands for a small luxury SUV/crossover. Volvo of Naples had superior cars at competitive prices, and their sales staff was low-key. I leased a new XC40 from this dealership. More

Top-Notch Experience From the moment we entered Volvo Cars of Naples, we felt a relaxed and attentive demeanor from Spencer Suddeth the Sales Consultant who assisted us in From the moment we entered Volvo Cars of Naples, we felt a relaxed and attentive demeanor from Spencer Suddeth the Sales Consultant who assisted us in the purchase of our new Volvo. Spencer was quite knowledgeable and patient, as we narrowed down which vehicle would be right for us. The inventory at this dealership was ample with an excellent price point for the Volvo we were looking to purchase. Spencer and Joe Pitingolo made the purchase process quick and easy with such professionalism. Ron Belson sealed the deal just as relaxed and attentive as Spencer started. Thanks, Volvo Cars of Naples for a top-notch experience from start to finish. More

Happy Grandmother You know you made the right decision when you drive off a car dealer’s lot and you say to yourself, “I love this car and made the right decision comin You know you made the right decision when you drive off a car dealer’s lot and you say to yourself, “I love this car and made the right decision coming to Volvo Cars of Naples!” Thank you, Spencer, for your patience and for listening to my needs. You found the perfect car. More

Very satisfied This is the second pre-owned vehicle we have purchased from Volvo Cars of Naples. My husband purchased his Cadillac from this dealer and the experienc This is the second pre-owned vehicle we have purchased from Volvo Cars of Naples. My husband purchased his Cadillac from this dealer and the experience was so good that when I was looking for a Pre-owned Porsche Macan I specifically checked to see if this dealer had one. They did happen to have one and even though there were some at dealerships closer to us I chose to contact Spencer Suddeth, the sales consultant who worked with us the last time at Volvo Cars of Naples. I did purchase the Macan and again we were extremely happy with the whole experience. Spencer was very helpful again, no pressure , courteous , friendly and professional service . Followed up on all the minor issues that had to be resolved. we would come back again to this dealer if we are in the Market for another vehicle, even though we live in Punta Gorda an hour away. More

So very thankful! We purchased a certified prepared Volvo from Volvo Cars of Naples. It was a great experience. The staff was very professional and knowledgeable. They We purchased a certified prepared Volvo from Volvo Cars of Naples. It was a great experience. The staff was very professional and knowledgeable. They were extremely attentive to our every needs. I would recommend the dealership to everyone. We have owned a Volvo for 30 years and this was best. Thank you to Joe Parisi and his entire staff for a job well done. More

Great sales poor after sales responsiveness Bought a used 2015.5 Volvo S60, very low miles, nice car. Sales experience was great but when an issue arose The response was very slow. Issue with th Bought a used 2015.5 Volvo S60, very low miles, nice car. Sales experience was great but when an issue arose The response was very slow. Issue with the battery taking and holding a charge, emailed sales rep, left voice mail with service, no response, told we were very busy by sales rep (Harry) for reason not responding, not what anew customer wants to hear. Had to callback to get a response. Updating my review. The service department took excellent care of my battery issue and the service manager was extremely helpful. Still not willing to give a higher rating for customer service because of salesman response. Feel that the issue should have been handled immediately rather than be told to drive the car and hope the battery will hold a charge. If the dealership had checked the car properly before delivering it to us they would have seen the issue. This issue also affected other operations of the cars features, as the engine stop feature was not working correctly, with the new battery it does function. More

I was well taken care of. My 2013 Volvo C70 was at the dealership yesterday for service. Chris took excellent care of me from greeting me on arrival, to keeping me informed of My 2013 Volvo C70 was at the dealership yesterday for service. Chris took excellent care of me from greeting me on arrival, to keeping me informed of repair progress and expediting my departure once the service was completed. More