Volvo Cars of Naples
Naples, FL
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Always there I am so pleased that Volvo has become my car of choice over the last 10 years and doubly so because of the quality of service offered by our local Nap I am so pleased that Volvo has become my car of choice over the last 10 years and doubly so because of the quality of service offered by our local Naples FL garage. My latest experience was a last minute call made yesterday to check routine maintenance for the car before I depart on a trip. Not only did they fit me into their busy schedule but were also able to return the car to me in 45 minutes! ...and the car was returned to me washed! Thank you Volvo More
Outstanding buying experience I purchased a used, late model vehicle from the dealership. Had the opportunity to work with Sales, Finance, and Management. All three provided excell I purchased a used, late model vehicle from the dealership. Had the opportunity to work with Sales, Finance, and Management. All three provided excellent service, including communication, honesty, fairness and professionalism. I actually traveled in from Wisconsin to complete the transaction. Truly a successful buying experience. More
Outstanding Dealership, Staff, and Service Mark was awesome to work with. He went over and above the call of duty. He made sure that we were completely satisfied before we left. He made several Mark was awesome to work with. He went over and above the call of duty. He made sure that we were completely satisfied before we left. He made several follow up calls and even helped us out with a few minor issues with the service dept. Brandon in Service and Ron in Finance were extremely helpful and went the extra mile to assist will all of the details. I would highly recommend Mark and the Volvo - Naples team for all of your car needs. More
Love Volvo We had a brilliant purchasing experience and are particularly thankful to Tyler Biffer and Ron Belson for their service, also Joe Parisi's assistance We had a brilliant purchasing experience and are particularly thankful to Tyler Biffer and Ron Belson for their service, also Joe Parisi's assistance in locating options, our car is a delight. From Carolina Hernandez and Genesis Lucio, to Ed Valois, the courtesy is truly remarkable. It would have been fantastic, if the dealership accepted American Express for the purchase. More
Great Service I didn’t know Volvo worked on other car manufacturers. I brought my Chevy Colorado and my wife’s Toyota Sienna in. They did a great job and are very I didn’t know Volvo worked on other car manufacturers. I brought my Chevy Colorado and my wife’s Toyota Sienna in. They did a great job and are very professional I found the experience and work performed to be truly exceptional. More
Professional, Friendly, Courteous Dealership From my first interaction with Eric Schilling and Joe Parisi, I felt at ease and knew that they were honest. Eric is extremely knowledgeable about th From my first interaction with Eric Schilling and Joe Parisi, I felt at ease and knew that they were honest. Eric is extremely knowledgeable about the cars and features. He answered my many, many questions and then allowed me the time to make the decision and arrange for the purchase. It was one of the least stressful car buying experiences ever! My trust in them was confirmed when they came through for me when I was traveling had a warranty issue and another dealership refused to help me. Eric and Joe did the right, common sense thing as you would expect from a world class brand like Volvo. Our next car will also come from Volvo of Naples... More
Dorsey Makes The Process Simple and Stress Free My husband and I just purchased a new XC90 T6 AWD from Volvo of Naples and we were lucky to have Mr. Dorsey as our sales consultant. He is very knowle My husband and I just purchased a new XC90 T6 AWD from Volvo of Naples and we were lucky to have Mr. Dorsey as our sales consultant. He is very knowledgeable, professional, and personable. We never felt pressured or rushed, rather Robert wanted to make certain we chose the vehicle best suited to our needs. With his guidance we chose a different model than we originally intended to buy and it is in the garage next to our XC60. Volvo makes beautiful, safe, and technologically advanced automobiles and Mr. Dorsey can introduce you to your perfect vehicular match. More
You'll NEVER read another dealership review like this. Perfect transaction thanks to fellow USAF veteran youngster Robert Dorsey (who patiently endured my odd duck nature and sad trade-in to make it happen Perfect transaction thanks to fellow USAF veteran youngster Robert Dorsey (who patiently endured my odd duck nature and sad trade-in to make it happen) and Navy Vet Ron Belson (who shares my love of classic cars). I am a car nut. Pilot, Professor, IMSA team driver (30 years and 50 pounds ago), truck driver, bus driver, on-call Dealer Trade Driver, everything but Uber = car nut. I have never been “rich” but I have owned 126 vehicles so far (cars, motos, taildraggers, I/O V8’s, about 1/3 ordered new) including a ‘67 Sport Fury convertible I bought new and finally sold to a New England museum with 46,000 miles on it last year. ALL my disposable income since high school has gone to owning quality fast and/or unique personal transportation and always having several on hand to choose from. Driving up north in July, a curvaceous glass xxx C30 glided past me. Not previously a Volvo owner, I had never seen one. I instantly shouted “Shades of the P1800 shooting-brake!” and HAD to have one. My internet search found dog after 155,000 mile dog until two Naples Volvo cars popped up together. I didn’t care for the pointless “aero” cladding and gaudy “xxxx on a bull/shopping cart” roof spoiler the less expensive, lower mileage red R had but OMG when I saw how clean and sculpted the silver one was with its Polestar medallion I drove 3 hours over for a look to confirm first impressions. Threw it through a quick hard slalom in my half mile test drive and all questions were silently answered. Then came the truly amazing part. I warned them that just for the sales tax benefit, plates, and less hassle, I was bringing them a clapped-out trade only an exterminator could love. I expected for it only what its auction value would be...which amount I knew..and which amount they offered sight unseen. Done deal. My only disappointment is not really one and has nothing to do with the dealership. It is the reason I held onto my ’67 automatic and its stick shift partner MGB-V8 so long. I despise Claybrook/Nader cars that tell me what to do. Cars that turn your lights on or off FOR you even when you’re trying to be stealthy. Cars that refuse to let you open the door until you turn the engine off (fun if suddenly accidentally submerged, eh?). Won’t start until you put a foot on the brake. Etc etc. I had rented a Volvo wagon (wood floor!) years ago with those Big Brother (and parts counter delight) daytime driving lights but it had an override... as GM and others still do. Surprised to belatedly find C30 apparently does not nor a way to program them inop. Other than that, thrilled with the car and immeasurably impressed with Naples Volvo. More
Excellent New Car Buying Experience We recently purchased a new XC60 from Volvo Cars of Naples. The entire process from the first visit to final purchase was seamless. Our Sales Co We recently purchased a new XC60 from Volvo Cars of Naples. The entire process from the first visit to final purchase was seamless. Our Sales Consultant was Carolina Hernandez and she was outstanding. Her ability to answer any and all of our questions and concerns was comforting. Whether it was a technical question regarding the car or detailed question regarding financing, Carolina was knowledgeable and professional. Her follow up while hashing out details and playing phone tag was prompt and timely. Our interaction with Ron Belson regarding final details was also extremely positive. After our discussion with Ron, we felt assured we were working with an experienced, honest dealership. My wife and I were thoroughly pleased with the experience and will recommend Volvo Cars of Naples to family and friends. More
Outstanding Buying Experience I purchased a used VW Golf from Volvo Cars of Naples and found all the staff I encountered to be attentive, responsive and friendly. They really made I purchased a used VW Golf from Volvo Cars of Naples and found all the staff I encountered to be attentive, responsive and friendly. They really made me feel that I mattered to them as a customer, and not just a 'transaction'. I would highly recommend them for anyone looking for a new Volvo or a used vehicle. Robert in sales, Joe on internet sales and Ron in finance all did a stellar job in making a car purchase enjoyable! When was the last time you felt that? More