Volvo Cars of Naples
Naples, FL
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Best Dealer I have ever purchased from! They are polite, not pushy, meticulous with the vehicle and it's a beautiful showroom and offices. I would recommend this dealership to friends & fami They are polite, not pushy, meticulous with the vehicle and it's a beautiful showroom and offices. I would recommend this dealership to friends & family. More
Excellent Volvo Dealership Recently bought my first Volvo, an XC40, from Volvo Cars of Naples. I had an excellent experience. Tyler was my sales agent and he was patient, know Recently bought my first Volvo, an XC40, from Volvo Cars of Naples. I had an excellent experience. Tyler was my sales agent and he was patient, knowledgeable and very easy to work with. I also appreciate that he has reached out to me on several occasions to be sure that I'm enjoying the car and have no questions. Everyone that I encountered at this dealership was a pleasure to deal with. More
Excellent Customer Service I recently leased my second Volvo from this dealership. I decided to lease another Volvo because of the superior product, a 2019 S60, and the excellen I recently leased my second Volvo from this dealership. I decided to lease another Volvo because of the superior product, a 2019 S60, and the excellent customer service. My new Volvo is sporty, has all the safety features I need and has a great infotainment system with a touch screen. Everyone was very helpful in the leasing process including the General Manager, Joe Parisi, the Sales Manager, Joe Pitingoli and the Sales Consultant, Carolina Hernandez. I would highly recommend this dealership! More
Great customer service and communication We brought my 2010 XC60 in for maintenance and bought a 2016 XC60. Sale went smoothly with Tyler. Service went smoothly with Larry as well.. We brought my 2010 XC60 in for maintenance and bought a 2016 XC60. Sale went smoothly with Tyler. Service went smoothly with Larry as well.. More
Everything accomplished as expected We had a planned service appointment with the use of the loaner car. All was accomplished as expected.We appreciate the service was completed as it sh We had a planned service appointment with the use of the loaner car. All was accomplished as expected.We appreciate the service was completed as it should have been. More
OUTSTANDING VOLVO DEALERSHIP Volvo of Naples continues to be an outstanding dealership and it only has gotten better now that they are in their brand new state of the art dealersh Volvo of Naples continues to be an outstanding dealership and it only has gotten better now that they are in their brand new state of the art dealership. As this is my 4th Volvo (2018 XC-60 T5 AWD) which I have purchased from this organization. The entire staff from the happy smiling person greeting you when first walking into the dealership to the mechanic who works on your car. Everyone has a smile on their face and no customer is left standing around . Someone will help you and walk your to the correct person. The sales person, Tyler Biffer, was extremely knowledgeable and helpful with all my questions about the new technology, and made the transition for me extremely easy. .I was told to stop in any time for technical help with all the new and wonderful technology..They were not kidding about popping in for some help. I have stopped back 2 more times so far and Tyler jumped right in the car and spent 15-20 minutes and solved all my questions quickly. What a pleasant and knowledge sale rep. The business manager, Ron Belson, was particularly helpful as this was my first time leasing. He was extremely knowledge, but kept everything in layman's terms, which simplified the entire process. He also recommended certain options that would benefit me the most while leasing. I also had met with Joe Parisi(General Manager) who was very personable and even took me for a demo ride and explained all the differences between my 2016 XC-60 T-5 front wheel drive trade in vs new 2018 XC-60 T-6 AWD. This was very impressive to have the "ultimate decision maker" take the time for a test drive and he was extremely knowledge about his product line. Very Impressive. The overall purchasing/leasing/trade-in processes was pleasant, efficient, and left me with a wonderful sense that I got a very fair deal, without the usual hassle that many other dealerships put you through. The people at "Volvo Cars of Naples" REALLY DO car about their customers. This organization is 5- STAR in all segment of the purchase process and in the Maintenance division of the dealership. I would recommend this Dealership to all my best friends. Rich Chatten A Happy Customer More
A Truly Enjoyable Experience In the past, I would rate the car buying process up there with going to the DMV. I usually dread it. Conversely, from start to finish, my experience In the past, I would rate the car buying process up there with going to the DMV. I usually dread it. Conversely, from start to finish, my experience with Volvo Cars of Naples was smooth and first rate. The staff I worked with had the utmost integrity. Right off the bat I got a very fair price and I moved through the process swiftly with no feeling that I had to play the usual “game” of car shopping. On top of it all, I am in love with my XC-90! Well done Volvo Cars of Naples. More
Thank You Mark! Mark Guilbault is professional, knowledgeable and worked great with my husband and I. He stayed late one day just to give me a test drive of the car I Mark Guilbault is professional, knowledgeable and worked great with my husband and I. He stayed late one day just to give me a test drive of the car I was thinking of. He never mentioned the dealership was closed I realized that myself. Mark met with us several times during the process and has been very available when I have a question about something on the car. We re very satisfied customers and now we are thinking of volvo for our children. Thank You Mark More
Efficient Service Eric Hand took very good care of me yesterday on my service visit. My car was having a "nervous breakdown" with multiple systems calling for mainten Eric Hand took very good care of me yesterday on my service visit. My car was having a "nervous breakdown" with multiple systems calling for maintenance. Turns out all that was needed was a new battery, so it was an easy repair. More
Good service, woman sales rep I was very pleased to have a woman sales representative as too many car dealerships only have male salespersons. The service was very good, the sales I was very pleased to have a woman sales representative as too many car dealerships only have male salespersons. The service was very good, the sales person was knowledgeable however the post sales written correspondence was addressed to my husband although I was the person buying the car. I purchased the car but did not have time to go through the technical details at that time. I did make an appointment to come back a few days later - the sales rep was ill and we waited for about 45 minutes before someone came by to tell us she was not at work and another person would help us. That was fine - although it didn't appear that this person and the person who sold me the car communicated as I subsequently received an email asking me to make an appointment for the technical explanation. Despite these glitches, I love the car and would recommend the dealership.. More