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Volvo Cars of Naples

Naples, FL

4.6
459 Reviews

5870 Naples Blvd

Naples, FL

34109

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Showing 459 reviews

July 03, 2023

The entire experience was five stars! The used car sales manager Chuck went above and beyond to accommodate my son’s wish list. He found a perfect car within a day and got the entire dea More

by vicktoriav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Ferdinand, Chuck Whitley, Greg Heaton
April 23, 2023

Purchased a 2021 Honda from them the people i dealt with were nice. Overall ex was good .....until i left. The car still has a year warranty left i told volvo that if i extended it would be through Honda. B More

by Harassed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
I don't remember
Apr 30, 2023 -

Volvo Cars of Naples responded

Hello and thank you for your feedback. We are happy to hear that the people and staff at our dealership were nice! and that your EX is working out!! I attempted to contact you regarding the third party letters and help explain that third parties gain your public info from sources like DMV when you register your car and not necessarily the dealership. While we do make you aware of your options we also value your decision and privacy. Feel free to contact us to discuss further. Best WIshes

January 28, 2023

Everyone was very polite and knowledgeable. The environment was cleaner than any automotive dealership I’ve ever been to. Remarkably professional. More

by Scrodster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Nossen, John Lackey
Jan 30, 2023 -

Volvo Cars of Naples responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

December 28, 2022

We had a great experience from beginning to end at Volvo/Polestar Naples. Emilio was very professional and cordial as he showed us inside and out of the 2022 Polestar Void 2 we leased last week. He wa More

by Very Pleased
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio
Dec 30, 2022 -

Volvo Cars of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Naples! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

Brandon Brown nice and welcoming. Recommended less service than I thought I needed. Very happy about treatment j More

by frankmannarinooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lackey
Dec 19, 2022 -

Volvo Cars of Naples responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volvo Cars of Naples to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volvo Cars of Naples!

November 08, 2022

(Tyler)was easy to work with very professional and not pushy. He contacted my insurance company took care of the state registration and he also connected me to the mobile app. Appreciated the schooling o More

by Shirley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Biffer
Dec 28, 2022 -

Volvo Cars of Naples responded

Hi Shirley, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volvo Cars of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 29, 2022

Very friendly and responsive personnel. Alec Saenz was over the top outstanding to deal with. More

by Brentbeeler
Recommend Dealer
Yes
Employees Worked With
Greg Heaton, Alec Saenz
September 20, 2022

Service was able to get me in promptly and complete work sooner than later. The staff very friendly More

by Gheaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Brandon Brown, Larry Nossen
Sep 20, 2022 -

Volvo Cars of Naples responded

Thank you Gheaton for your kind and positive review. Our team strives to provide each client with the level of service you experienced. Thank you for your business!! Joe - GM Volvo Naples

September 19, 2022

Nick made this the most pleasant experience I have ever had at a dealership. Genuine, honest, attentive, outgoing. I will definitely be returning for my next purchase. Dealership also looked impeccable ins More

by Tornado Red Mk 7.5 GTI M6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Artino
Oct 26, 2022 -

Volvo Cars of Naples responded

Thank you again for taking the time to let us know how we did. Nick has proven to be a valuable member of our team and comments like this prove that! We hope you have a great day!

June 30, 2022

I was pleased at how smooth the purchase was completed. This is my first Volvo, the sales person Carolina Hernandez was extremely helpful explaining all the features More

by royalbay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Carolina Hernandez, Chuck Whitley
Jul 24, 2022 -

Volvo Cars of Naples responded

Hi Royalbay, thank you so much for your positive comments about Volvo Cars of Naples! We are always more than happy to assist you if anything else comes up. Take care!

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