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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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July 06, 2021

My car was indicating that there was a power steering issue and I was concerned about driving. Although the service department was quite busy, Oro Told me to bring the car in and they will check it out. More

by SHEILA.STRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oro
Jul 08, 2021 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the positive feedback, and we hope that you have a great day!

July 06, 2021

I had a check engine light come on but needed to wait two and a half weeks for a service appointment. I left three voicemails for a call-back to understand the problem but none were returned. The service tec More

by DJBROWN1
Recommend Dealer
No
Employees Worked With
Kevin Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Volvo Cars of Marietta responded

Hello DJBROWN1, Thank you for your feedback. I am sorry for the delay with scheduling and poor communication. We are working diligently to restore our scheduling to the timeline our customers are accustomed to. I am available to discuss your concerns and assist with any information you may still need. Please contact me at 770-792-4579 or kmccall@jimellis.com. Sincerely, Kyle McCall, Service Manager

July 01, 2021

Service took 5 hours….estimated to be 2 hours. AC not repaired….said couldn’t identify a problem. When scheduling I was disconnected 3 times so gave up a went online….took 3 weeks to get an appointment. More

by leisab521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colton Anderson
Jul 19, 2021 -

Volvo Cars of Marietta responded

Hello leisab521, Thank you for your feedback. I am sorry for the complications with scheduling and communication. We are working diligently to restore our scheduling to the timeline you have been accustomed to over all the years. I would like the opportunity to discuss your air conditioning concern. Please contact me at 770-792-4579 or kmccall@jimellis.com. Sincerely, Kyle McCall, Service Manager

June 30, 2021

Kevin Greening is my technical adviser I am very pleased Kevin Greening is my technical adviser I am very pleased with all work the shop work that was done More

by RREHANABALLARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kevin here at Volvo Cars of Marietta! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2021

Great service and quality of work. The team is really friendly and cooperative More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 28, 2021

Excellent dealership and service dept!!! Personell of each area very proficient!! More

by BOWDENDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Volvo Cars of Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 28, 2021

Todd and the team do a good job of communicating with the client. More

by frobertson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Volvo Cars of Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 25, 2021

They always do a great job a Volvo of Marietta! More

by GRJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 24, 2021

Thanks to the customer service rep who made my appt. Absolutely wonderful n cheerful. Greeted n asked to have a seat. Waiting area was stocked with refreshment n snack...so awesome. Wait was not long n More

by CORIELLAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Anderson
Jun 28, 2021 -

Volvo Cars of Marietta responded

Hi Coriellah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 22, 2021

Courteous and Communication excellent throughout the time needed to repair my car. More

by Jdollar697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!