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Volvo Cars of Marietta

Marietta, GA

4.8
1,366 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,366 reviews

July 16, 2020

I was provided an appointment within a day of reporting my concern. They offered me a loaner car and completed my repair the same day. The Service staff are friendly, courteous, and do a great job of foll More

by etcopeland
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 19, 2020 -

Volvo Cars of Marietta responded

Hello, thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

July 15, 2020

We own two Volvo’s and rely on the excellent service. Grant Nierling rewards our loyalty with his careful attention to the details each service visit. More

by smevans1
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 19, 2020 -

Volvo Cars of Marietta responded

Thank you for choosing Volvo Cars of Marietta to service your vehicles! We appreciate your review and business.

July 15, 2020

Excellent personal service Purchased a used vehicle from here and found the experience to be stress free. Pricing was in line with KBB values. All questions were quickly answe More

by jbe85234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2020 -

Volvo Cars of Marietta responded

Hi, thank you so much for your positive comments about Volvo Cars of Marietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 15, 2020

Nathan was professional, polite, timely with his replies, and made the entire car buying process painless and enjoyable. I would highly recommend searching for your new and used auto needs here first and as More

by HRA5B
Recommend Dealer
Yes
Employees Worked With
Nathan Butler
Jul 19, 2020 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

July 10, 2020

My service advisor used fear tactics and pressured me to buy extensive service for my vehicle without even looking under the hood first. He did this even after I expressed the financial difficulty I am faci More

by Joshuacdaugherty
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Volvo Cars of Marietta responded

Dear Joshua, I am very sorry to hear about your financial difficulties and business struggles. Your vehicle came to us for the 120k service which includes the timing belt replacement. At the time of write up, you were uncertain if the belt had been replaced so we had a technician inspect your car and confirm that it was already done and would not be necessary at this time. Todd is often praised for taking the time to ensure his clients understand the steps involved in maintaining a ten year old car. While caring for vehicle of this age can seem overwhelming, it is our responsibility to educate our customers about the actual condition of their car and guide them to the decision best suited to their needs. Respectfully, Michael Gerbick, General Manager

July 09, 2020

Dealership is clean and newly renovated. Kyle, the service manager, is always so helpful and very professional. Will definitely be back to have my car serviced again. More

by BROOKE.MATHIS1
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling, Ken Neff, Kyle McCall
Jul 11, 2020 -

Volvo Cars of Marietta responded

Kyle and Volvo Cars of Marietta appreciates your review! We look forward to your next visit.

July 08, 2020

I scheduled my car for service. Everything was done with care from appointment to drop off. I used the valet app and it provides all you need on where the valet is. Todd was great with my service and letti More

by JeenaRae
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Jul 11, 2020 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Jeenarae! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 07, 2020

Alexis did a great job finding what I was looking for, being patient and presenting me with options. Thank you for all your help Alexis More

by KATHERINE.MCCUEN
Recommend Dealer
Yes
Employees Worked With
Alexis Kunz
Jul 08, 2020 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Katherine! Please let us know if there is ever anything else we can do for you! Safe travels!

July 07, 2020

Out of State Purchase from Volvo of Marietta We chose to do business with Volvo of Marietta based off of their online selection. David was incredible from the beginning and we were able to quickl More

by Lyndsey W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell, Matt Blundell
Jul 08, 2020 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Lyndsey! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 06, 2020

The service department is extremely helpful and courteous. Grant was quick to set me up with an appointment for service and to give me a courtesy vehicle to drive. I appreciate these guys. More

by DSK_DUFFEY
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 08, 2020 -

Volvo Cars of Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

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