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Volvo Cars of Marietta

Marietta, GA

4.8
1,365 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,365 reviews

December 22, 2020

Horrible experience at this dealership and had decided that I wasn't going to buy a Volvo as a result of that experience! Corporate got involved and sent me information to connect with other dealers. Hats More

by JW LOCKHART
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell
Jan 06, 2021 -

Volvo Cars of Marietta responded

Hello Mr. Lockhart, Thank you for taking the time to speak with me. I regret that there was a miscommunication that we were holding the vehicle for you and I’m sorry we were unable to earn your business. Nevertheless, I’m glad you were able to find the right Volvo and truly hope you enjoy it. I would appreciate the opportunity to restore your faith in us and provide you with an exceptional service experience in the years to come. Sincerely, Michael Gerbick General Manager

December 21, 2020

Great service for both me and my car my appointment was taken on time and all work was performed satisfactory and mg car returned clean and ready to roll More

by Bobbysalo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2020

Everyone was friendly and polite. I just wish all of my fluids were topped off. Shortly after my visit, my car notified me that I was low on windshield fluid. I had just spent $1800 on service. Other than More

by Dpettiford-74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

December 18, 2020

I was so impressed with the Jim Ellis team’s response to a service related issue we had with the pre-owned S60 we purchased from them back in the fall. Their response and follow-up was outstanding and one o More

by mcbush92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fenner, Kyle McCall
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for the recommendation, and have an amazing day!

December 18, 2020

Billy took the time to truly explain everything about my desired vehicle. I felt very confident with his advice and look forward to being a lifetime Volvo customer More

by DANIELLADJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gamby, Billy Samounty
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 18, 2020

Excellent service I received in the service department for a new car oil change under warranty. I appreciated the time I had to spend there. More

by COREYTIFFANYROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2020

It is always a pleasure to deal with Volvo of Marietta. The staff is friendly, competent and professional...even during this pandemic! Kudos to the GOOD guys! More

by KAT2952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Helped me into a car I’m enjoying without pushing anything on me I didn’t want/need and stayed late to make a deal More

by TC92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Amanda Cantrell
Dec 17, 2020 -

Volvo Cars of Marietta responded

Hello,we appreciate your positive review about your recent experience with us! Thanks again for your business! Take care!

December 16, 2020

We received friendly service from everyone we encountered from reception to Finance. Susan Tankersley went above and beyond to assist us with getting the exact model we wanted. Pricing was average. More

by BNXC90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tankersley, Amanda Cantrell
Dec 17, 2020 -

Volvo Cars of Marietta responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

December 14, 2020

Great work and great customer services! I really appreciate the time and extra attention to detail that Kevin took with me! He made sure I was aware of my options. He really went above and beyond More

by MSPORTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Volvo Cars of Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

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