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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

February 02, 2021

Right from the beginning till the possession of the vehicle, the entire staff involved made the entire process very smooth and easy. I’ll always recommend this dealership. More

by Minesh Nirali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell
Feb 04, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2021

I needed to take my car in for a seat belt recall. It took several calls over the course of 6 months because the service department said that they weren't sent the part. When I finally got in, the servic More

by K.herter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Feb 04, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 01, 2021

Did a good job for me when my battery had died. They had the correct battery for my vehicle and they put it in correctly. More

by HTRAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Volvo Cars of Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 31, 2021

Jason gave me fabulous service. Helped me straighten out my warranty, stayed in touch while waiting on a part. That level of service makes me loyal. Thanks Jason! More

by msutton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 29, 2021

Quick, friendly professional service. Alexis was a great partner during the process. They were COVID conscious, taking temps when you walked in unlike many other dealers. Great job More

by ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Kunz
Feb 18, 2021 -

Volvo Cars of Marietta responded

Hi Ray, Thank you for the feedback. We're grateful to have Alexis on the team and we appreciate your business. Looking forward to assisting you again in the future!

January 28, 2021

Nate was great to work with very professional and easy as well as efficient to work. Thanks for all the effort and assistance. Would recommend the dealer. More

by clint.johnson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovanni Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Tankersley, Alexis Kunz, Billy Samounty, Amanda Cantrell
Jan 29, 2021 -

Volvo Cars of Marietta responded

Clint, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2021

The. Volvo tram has always been professional. They do really good work and have maintained my 2014 XC90 and it runs great. I would recommend them to any Volvo owner. More

by JOEY_HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Joey! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

Great service but poor regard for Covid issues. People coming our of service door without a mask. Many mask were not covering noses. That doesn’t work to prevent transmission of the virus. More

by MISSELLENCNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell
Mar 20, 2021 -

Volvo Cars of Marietta responded

Dear MissEllen, Thanks you for your positive comment about your service and for bringing your concern to my attention. I have again stressed to our team the importance of not letting our guard down at all times. I apologize that your visit was uncomfortable. Sincerely, Michael Gerbick, General Manager

January 27, 2021

They did everything they said they were going to do. Got me in and out in a timely manner. Very courteous and friendly. I would recommend them to anyone More

by richardgurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Volvo Cars of Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2021

It’s always a pleasure going to get my car serviced here! I can not say enough about my experience. Thank you for the survey! More

by Charlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2021 -

Volvo Cars of Marietta responded

Hi Charlett, your positive review means a lot to us and we’re happy we could help you! We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta

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