Volvo Cars of Marietta

Not a good experience at all. Sales person was the best, the only reason I bought fro m them. The transport service they used JS Transport Service out of MA was rude, irresponsible, lost my car, someone too the only reason I bought fro m them. The transport service they used JS Transport Service out of MA was rude, irresponsible, lost my car, someone took my car for a joy ride and damaged the interior. They had subcontracted Eagle 1 Transport of SC/NC who had a bad ratings More

I had my car serviced a few weeks ago & new front brakes applied & the service before that I paid for new back brakes & now my vehicle screeches when I press my breaks as well as shake really bad. I also ju applied & the service before that I paid for new back brakes & now my vehicle screeches when I press my breaks as well as shake really bad. I also just had my 70k mile service performed a few months ago & there was no recommendation for rotors but a person would think when a mechanic is applying new brakes they would check the rotors as well. $1000 later & my vehicle shakes & screeches; needless to say I am very disappointed... More

My service was exceptional! Todd delivered great customer service. He worked my Volvo in although i did not have an appointment and made sure to help get my car back running again. I’m very appreciative of t service. He worked my Volvo in although i did not have an appointment and made sure to help get my car back running again. I’m very appreciative of the service and will be back for preventative maintenance! More

I am very happy with the service. They have a great team that cares! The value is just right! I feel my car is well serviced!!! that cares! The value is just right! I feel my car is well serviced!!! More

I had an issue with my current purchase a few days ago; however, after a few phone calls the issue is being resolved by the dealership! however, after a few phone calls the issue is being resolved by the dealership! More

The service managers at this dealership are fantastic! Kevin Greening has been super supportive in helping me maintain my XC90, especially when my son was very sick and in the hospital. I highly recommend Kevin Greening has been super supportive in helping me maintain my XC90, especially when my son was very sick and in the hospital. I highly recommend Jim Ellis Volvo to all my friends who have Volvos, even friends who bought them at other dealerships. More

Very responsive to customers’ concerns. No matter how small the issue might be you can be assured the Volvo tech (Todd) will reach out to make sure your issue is resolved. small the issue might be you can be assured the Volvo tech (Todd) will reach out to make sure your issue is resolved. More

In a word - Outstanding! I have been to a lot of dealerships over the years and this has the best staff that I have seen. dealerships over the years and this has the best staff that I have seen. More

The dealership was very clean and the people working were very polite. My car was ready quicker than I expected. I had a very good experience. very polite. My car was ready quicker than I expected. I had a very good experience. More

There was some confusion at the beginning of my relationship with this dealership as my initial contact person went out sick for a week. My next salesman David sent me a video of the car as I was relationship with this dealership as my initial contact person went out sick for a week. My next salesman David sent me a video of the car as I was not local. Manager Matt was very pleasant and professional by telephone and took my deposit for the car. I flew into Atlanta from Alabama and appreciated reimbursement for travel to Marietta Volvo. Everyone there was courteous and knowledgeable as I finalized buying the car. David called me the following day as a nice follow up. I would highly recommend Marietta Volvo for their customer service and beautiful cars! More