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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

February 23, 2021

Hi Jason communicated with me throughout this process and made things manageable for me and my family. However, the service experience did not end on a good note. My car has never shown me a low brake fluid More

by TJOHNSON8138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Volvo Cars of Marietta responded

Hello Mr. Johnson, I wanted to follow up after our initial conversation to find a resolution to your brake fluid light. We are happy to help you. I’m sorry your experience did not meet your expectation and I hope for an opportunity to restore your faith in us. I can be reached at 770-792-4579 or kmccall@jimellis.com. Thank you, Kyle McCall, Service Manager

February 22, 2021

I have great confidence in Volvo of Marietta. They serviced the 2007 XC90 I bought from them in 2006. When I sold it in 2018, I replaced it with 2017 V90CC from their inventory. They serviced my Xc90 More

by MARK bought volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception and service staff go unnamed but appreciated.
Feb 24, 2021 -

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests, Mark! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

February 22, 2021

Everyone was very professional and attentive to my needs. There is nothing that could be done to make my experience better. I will be back. More

by BRUCEH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Bruce! Please let us know if there is ever anything else we can do for you! Safe travels!

February 19, 2021

I sent a message about a vehicle and someone responded within the hour. Excellent customer service and they worked and gave us the best deal. Super friendly and make the whole process smooth and enjoyable More

by tsczy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Allison
Feb 21, 2021 -

Volvo Cars of Marietta responded

Hello, thanks for your praise and kind comments about our team. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 17, 2021

Great place to take your car for service. Good timing and custom service. Great wait area, clean and neat. The service was reasonable and within my price. More

by LLAMAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 17, 2021

I took my Volvo for Recall part..the seatbelt connection I took my Volvo for Recall part.. the seatbelt connection on driver’s side. Todd is very professional. He came to my car to greet me as soon as More

by gaylebressner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Thanks again for your business! Take care!

February 16, 2021

Kevin did a great job for me. He was extremely helpful and the people I sold the car to were very happy. Great experience, thanks. More

by Wendy.orent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2021

Tommie was outstanding. Never pressured and followed through with everything we asked. Would buy again from Tommie n a heartbeat. He is a complete professional More

by HNWILSON1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell
Feb 19, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Thanks again for your business! Take care!

February 15, 2021

Todd, the service adviser, was courteous and accommodating. Even though the concern we had could not be diagnosed, he had the mechanic to check again. Also, he stayed in contact with the nationa More

by LARRY1TONIE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 12, 2021

Had an appointment for a recall and oil change. When I dropped of the car The parts for the recall were not available, so I left the car for just on oil change. Completion of the work was promised to be d More

by GJATHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Volvo Cars of Marietta responded

Dear Jgatho, I’m sorry that your visit did not go as smoothly as it should have. I’m grateful that you allowed us the opportunity to make it right and restore your faith in our team. We look forward to seeing you again at your next visit. Thank you for your business! Sincerely, Kyle McCall, Service Manager

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