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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

March 13, 2021

(1/2) I had an unacceptably long wait time of over 5 hours when advised it would be about 1 1/2 hours to complete my service if I waited for my vehicle and no i (2/2) dea why. My service advisor left pr More

by dd3proDeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Volvo Cars of Marietta responded

Hello dd3proDeep, I’m very sorry your visit did not go as it should have. I would be grateful for a chance to talk with you to learn more about what happened. Would you be willing to contact me directly at 770-792-4579 or kmccall@jimellis.com? Sincerely, Kyle McCall, Service Manager

March 12, 2021

Christian did an excellent job. Leasing process fast and painless!!! He took care of everything and had the car ready for me to pick up when agreed. More

by jalanflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Amanda Cantrell, Christian Allison
Mar 16, 2021 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! We look forward to your next visit! Take care!

March 11, 2021

my service guy kevin does a great job making sure my volvo service is an easy, convenient experience. thank you for taking good care of me and eva! More

by djH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the positive feedback, and we hope that you have a great day!

March 11, 2021

Tommy was so easy to work with and he gave me the perfect deal on my car! Very responsive over the phone as well. Thanks. More

by sandraj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell
Mar 13, 2021 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

March 11, 2021

Excellent service, good follow through on parts ordered and convenient scheduled time. Car was ready when promised. With minimum of waiting time, outside wash included - nice! More

by GJATHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you soon!

March 10, 2021

Loaned vehicle arrival time was totally botched and caused me to have to change my schedule. Overall lack of communication via text in advance that one would expect with a service call combined with a More

by pd.moore6126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Volvo Cars of Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

Whenever I visit this team they’re always very professional. The employee in the waiting room was very nice. She kept checking to make sure we were all comfortable. More

by HANCHARDTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Mar 10, 2021 -

Volvo Cars of Marietta responded

Hi, thank you so much for your positive comments about Volvo Cars of Marietta! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

March 09, 2021

I have great confidence and am comfortable with Todd and Volvo of Marietta. This is the second Volvo purchased from them and the third in a series I have had maintained by them. V90, XC90 & 960. I buy ther More

by MARK bought volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service techs and greeters and washers that go unnamed. Todd’s resources.
Mar 10, 2021 -

Volvo Cars of Marietta responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

The dealership is personable and really cared about me as a customer. I really feel like I was a valuable customer. David was great help More

by lionhunter61
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell
Mar 10, 2021 -

Volvo Cars of Marietta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

Great people they understand your time an will get the job done right,if there is a problem they will inform you right away of what needs to be done Thanks More

by Janotha95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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