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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

March 23, 2021

Excellent dealership experience! Tommy was professional yet friendly, very responsive, and worked with me on price and options. Matt, his manager, was very flexible regarding Covid protocols and I was able More

by RACHELMaxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in Finance , Matt Blundell, Shawn Gamby
Mar 24, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 22, 2021

Usual fine service but a mystery a few days later: battery lost its charge for no apparent reason. AAA recharged it and so far so good it seems. More

by EDWJOHNSON
Recommend Dealer
Yes
Employees Worked With
Todd Mille
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Mar 23, 2021 -

Volvo Cars of Marietta responded

Hi, thank you so much for your positive comments about Volvo Cars of Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2021

Very helpful and friendly folks. Liked their customer first approach. Felt like I was working with old time friends/family members. Went out of their way to help me get a car by my desired date. More

by mudassar.khattab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Susan Tankersley, Billy Samounty
Mar 22, 2021 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 19, 2021

Happy with service. Took a few tries to get it figured out but they continued to take the car in and finally figured out the issue. More

by GEIGER_AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 20, 2021 -

Volvo Cars of Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2021

My car was there for 4 full business days for a check engine light. I texted the number they said I should use and no one responded. Turns out the advisor was on vacation and didn’t forward. Went a weeke More

by Vasanti1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Volvo Cars of Marietta responded

Hello Vasanti1969, Thank you for taking the time to discuss your concerns with me. I apologize we had a delay in the shop and regret that we did not communicate appropriately – we can do much better than that. If given another opportunity, we would do our best to restore your faith in our team. Sincerely, Kyle McCall Service Manager

March 17, 2021

Volvo Cars of Marietta had a great selection and service. Billy was very helpful and extremely knowledgeable of all features on the vehicles I wanted to test out. He exercised patience as I decided and made More

by KWILSO53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gamby, Billy Samounty
Mar 19, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Billy here at Volvo Cars of Marietta! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 17, 2021

I had a great experience with the Sales department at Volvo Cars of Marietta! David Valdez was very helpful in explaining the process and procedures More

by lionhunter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Susan Tankersley, Kyle McCall
Mar 19, 2021 -

Volvo Cars of Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

March 16, 2021

I have had the opportunity to have my XC40 serviced twice at Volvo Cars of Marietta. Both experiences were positive with easy scheduling, drop off and pick up. The team is professional, courteous and frien More

by robertmann5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

I am unsatisfied, I have message lights for Check Engine & Tire Pressure Sensor after my service last Friday; left VM for Kevin no reply yet. More

by GAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Greening
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Volvo Cars of Marietta responded

Hello GAMARTIN, Thank you for taking the time to speak with me. I’m glad we were able to correct your concerns and we hope that has improved your experience. We look forward to working with you again in the future as we very much appreciate your business. Sincerely, Michael Gerbick, General Manager

March 14, 2021

From making my service appointment, to leaving the dealership afterwards, a seamless series of friendly service. The additional layers of COVID safety precautions were appreciated greatly. More

by Cheryl English
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Volvo Cars of Marietta responded

Hi Cheryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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