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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

May 03, 2021

Billy was amazing start to finish - he helped me find and buy the car with no issues. I always had help when I needed it, during and in between visits. world class customer care! Thank you! More

by PADENCBARBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Samounty
May 06, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

May 03, 2021

This team was excellent. Very polite snd knowledgeable. No nonsense . Very timely and very communicative. Will use this dealership in the future! Very clean service area More

by AMY.KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We look forward to your next visit! Take care!

May 01, 2021

Excellent to work with and they do great work to get you in and out in a timely manner. Not 5 * as they don’t do a curtesy wash of your car... odd as most dealers do that. But I drive all the way from south More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
May 03, 2021 -

Volvo Cars of Marietta responded

Sally, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars of Marietta. Thanks again for your business! Take care!

May 01, 2021

Clean waiting room and very courteous staff. Responsive when trying to speak with a service rep and scheduling appointment. Provided a loaner vehicle that was clean. More

by thomander2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Volvo Cars of Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2021

Christian was excellent! Having been in sales myself for years, he did everything right! He was persistent without being pushy. He is extremely knowledgeable about he product and about the process. I woul More

by wgvincent54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Allison
May 02, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to Christian here at Volvo Cars of Marietta! Thanks again for your business! Take care!

April 30, 2021

I went to purchase a volvo for the first time. It was a success. Christian was very good. I recommend the dealership and volvos generally. More

by MKEILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Christian Allison
May 02, 2021 -

Volvo Cars of Marietta responded

Hi Mkeilson, thank you for your kind review; we are happy to pass along your comments to Christian here at Volvo Cars of Marietta! Thanks again for the recommendation, and have an amazing day!

April 29, 2021

My salesman was very nice but lacked professionalism. I have not used the maintenance because it has a poor reputation. So I drive out of my way to the other Volvo. The general manger was award one thoug More

by Jonathan Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Blundell, Michael Gerbick, Billy Samounty
May 16, 2021 -

Volvo Cars of Marietta responded

Hello Jonathan, I wanted to follow up to my previous message and again apologize for your sales experience. I would appreciate the chance to personally speak with you about it. My personal mobile number is 678-267-0651. Sincerely, Kevin Fenner, General Sales Manager kfenner@jimellis.com

April 29, 2021

Purchase new XC90 from David. he was super nice and did everything in his power to find the exact car I wanted! Excellent customer service and very friendly people! More

by XC90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Volvo Cars of Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta

April 29, 2021

Excellent service, prompt delivery, clear explanation of the issues that were found. They arranged for a loaner car and it was clean, in excellent condition. Good experience overall More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2021

Marietta Volvo was a great experience. We were able to get the car we wanted and everyone was very helpful! Nathan was terrrific! Thank you! More

by CERONEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in Finance did a great job also., Shawn Gamby
Apr 30, 2021 -

Volvo Cars of Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Marietta. Please let us know if there is anything else we can do for you; we are more than happy to help!

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