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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

May 31, 2021

They made getting my car serviced easy, a true luxury experience. It was transparent and they explained everything. One of my best servicing experiences in my 20 years of vehicle ownership. More

by Tbrapley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Anderson
Jun 02, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you soon!

May 30, 2021

Todd was very Good at communicating to me the work to be done, the time frame it would take, and the estimated cost I was looking at. More

by botdwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at Audi Marietta! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2021

Billy was great. Very knowledgeable on XC60s. We had an appt and he was available as planned. I was not 'planning' on buying that day but Billy worked with me on my A-plan discount and with negotiating wi More

by dfurth2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Billy Samounty, Tyler Genter
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Billy here at Volvo Cars of Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

May 29, 2021

The entire staff was wonderful during the process of purchasing my Audi a4. After the test drive they detailed the entire car and filled it with gas. More

by walkrichmerle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Shawn Gamby, Kevin Fenner, Tyler Genter
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2021

Outstanding quality customer service. Wonderful teamwork, the best car shopping experience ever. rounded employees and they exemplify what customer service and customer is all about. More

by GBATTLES1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Amanda Cantrell
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2021

Jason went above and beyond to help me get repairs done in a timely manner, ensured I have a loaner and made a way to get the wheels off! More

by CHARLENEMASON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Volvo Cars of Marietta! Thank you so much again for your feedback! We hope you have a great day!

May 27, 2021

Emergency services were needed. Kevin was most accommodating, and he kept me well informed. The staff was very pleasant and professional. Loved the loaner suv. More

by Davenport.susan321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Volvo Cars of Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

May 26, 2021

Had to take brand new car in for service less than 24 hours after purchase, the vehicle is still not fixed 5 days later, service department has done poor job communicating, called them several times and More

by ggotkowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maged, Amanda Cantrell, Kevin Fenner
Jul 12, 2021 -

Volvo Cars of Marietta responded

Hello Mr. Gotkowski, Thank you for your business along with your feedback about your experience. I am sorry for the poor communication you initially experienced and I hope that my service team was able to provide you with the client care that you deserve and require before receiving your new XC40 back in your possession. I enjoyed meeting with you and Mrs. Gotkowski during your visit before purchasing your XC40 and my team and I look forward to building and cultivating a long-lasting relationship with you throughout the years to come. Please feel free to call or email me in the future if I can be of service. My direct mobile phone and email are listed below. Please enjoy the rest of your summer and I look forward to seeing you during your first scheduled maintenance. Sincerely, Kevin Fenner General Manager kfenner@jimellis.com 678-267-0651

May 25, 2021

Perfect transaction when taking receipt of my S60 via the Care by Volvo program!!! Live the car thus far and glad to be a part of the Volvo family. More

by hperk42473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maged Roushdi (Sales) - 5 stars, Tyler Genter
May 27, 2021 -

Volvo Cars of Marietta responded

Hello, thank you for your kind words and congratulations on your new vehicle! Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a great day.

May 24, 2021

Outstanding customer service and very nice lounge also people on phone were extremely helpful will return as I livec50 miles away thank you so much More

by themob49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Volvo Cars of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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