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Volvo Cars of Marietta

Marietta, GA

Overview
Employees
Reviews
Vehicles
4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

November 05, 2021

Went to the dealership to look at one car in particular. The salesman was patient and he was not pushy. I felt no pressure to purchase the car. More

by shantoliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell
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Nov 06, 2021 -

Volvo Cars of Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2021

Best car buying experience i have ever had. My sales rep Christian made it extremely easy and worked with me to get the best deal possible. Will go back for ever future car. More

by hillmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cantrell, Christian Allison
Report | Print
Nov 06, 2021 -

Volvo Cars of Marietta responded

Hello, congratulations on your new vehicle and thank you for your kind words! Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Have a great day!

November 03, 2021

Nice people however unprepared for me to pick up my car. I spent over 3 hours just to get a car I ordered then it was not charged and they did not prep it properly almost causing me to get in an accident a More

by chris@gomakerayn.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Valdes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre, Matt Blundell
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Nov 12, 2021 -

Volvo Cars of Marietta responded

Hello Chris, Thank you for providing my sales team and I with an opportunity to be of service! We strive to provide a positive memorable sales experience with all of our clients and I sincerely apologize that your sales experience was unsatisfactory. I appreciate that you chose to do business with us and would appreciate any opportunity to restore your faith in our team. If you are willing, please contact me at 770-952-1800 or kfenner@jimellis.com. Thank you so much! Best Regards, Kevin Fenner, General Manager

October 29, 2021

The staff was friendly. We noticed a few things that didn’t seem right about the vehicle we purchased only later to find out in had been in a minor accident. All in all I believe the car is fine I had i More

by JSHKENNEDWHY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geovanni Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack , Amanda Cantrell
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Nov 10, 2021 -

Volvo Cars of Marietta responded

Hello JSHKENNEDWHY, Thank you for your business and for taking the time to speak with me today in regards to your sales experience. I’m terribly sorry the minor accident was not disclosed to you at the time of sale and truly believe this was an oversight by a new salesperson whose intention was not to mislead you. We do value your business and look forward to building a great relationship with you and your family throughout the years to come. We strive to provide all of our clients with a personal, unique and responsive sales experience before, during and after they take possession of their Volvo! Please feel free to contact me directly in the future if I can be of any assistance. I would love to personally meet with you and thank you as well. Respectfully, Kevin Fenner

October 29, 2021

Billy S is the reason we ended up buying this car! He was persistent yet not pushy and extremely responsive to questions. We live in Michigan and would not hesitate to buy from you again as the process was More

by shan.5511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Samounty, Amanda Cantrell
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Oct 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

October 26, 2021

Great experience purchasing the car but I have not heard anything back about my second key to my car. More

by rogers5293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treyvaughn sold me my car.
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Oct 28, 2021 -

Volvo Cars of Marietta responded

Hello, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2021

Christian A. was a tremendous help in getting me squared away with my purchase, and the financing component was also a breeze. Thanks for the great experience! More

by ROBERT.TODD.COLLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cantrell, Christian Allison
Report | Print
Oct 25, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 20, 2021

I have enjoyed my experience with Volvo Marietta this is the second Volvo I’ve owned More

by BFARK326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Amanda Cantrell
Report | Print
Oct 22, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2021

Christian with Volvo Cars of Marietta was great. He made it a super easy process to get into my S60. I also left my garage door opener and they mailed it to me. Great experience! More

by dliles34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Christian Allison
Report | Print
Oct 09, 2021 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for your business! Take care!

October 08, 2021

Salesman was Christian and he was awesome in getting things rolling with the purchase of my new xc 40 More

by twilatimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gamby, Christian Allison
Report | Print
Oct 09, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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