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Volvo Cars of Marietta
Marietta, GA
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,362 reviews
January 25, 2022
We had an amazing experience working with everyone at Volvo of Marietta. I knew what I wanted and was ready to move quickly because I am not local (Chattanooga TN). Nathan was professional and prompt - m Volvo of Marietta. I knew what I wanted and was ready to move quickly because I am not local (Chattanooga TN). Nathan was professional and prompt - making this a seamless purchase for us. I have very high expectations regarding customer service and my overall sales experience, so this is not something I usually say…ever; I highly recommend this dealership. Front desk, sales, service, and finance - all team members took great care of us! More
by Angela
Verified Customer
January 21, 2022
I had a fantastic experience in December 2021 at this dealership. I worked with Christian Allison and he was wonderful from start to finish. He was fast and efficient and I left the lot with a gorge dealership. I worked with Christian Allison and he was wonderful from start to finish. He was fast and efficient and I left the lot with a gorgeous new XC60. Highly recommend! More
by boardmancathy
Employees Worked With
Amanda Cantrell, Christian Allison
January 18, 2022
Easy to work with, timely responses, and good communication. Nice detailed description and demonstration of car features. communication. Nice detailed description and demonstration of car features. More
by LC.FUENTES
January 15, 2022
Excellent experience. Bill Samounty was great! Manger and finance were also a pleasure! Thank you finance were also a pleasure! Thank you More
by JAN.TIDWELL
January 09, 2022
Dealership was fast and efficient, especially the finance department. Sales guy, was ok. The car had scratches on the windshield that I wish the dealership would have addressed at time of delivery. department. Sales guy, was ok. The car had scratches on the windshield that I wish the dealership would have addressed at time of delivery. More
by JOHNSONBOBJR
January 06, 2022
I have had three amazing experiences leasing from Jim Ellis Volvo, I highly recommend them for an easy and fair car leasing experience. Their team took care of me from the time I walked in to the dealer Ellis Volvo, I highly recommend them for an easy and fair car leasing experience. Their team took care of me from the time I walked in to the dealership to driving out in my new xc90. I am a loyal customer! More
by SBAKER12
Employees Worked With
Other Employees :
Amanda cartrell, Shawn Gamby, Kevin Fenner
January 05, 2022
The dealership was great to deal with - everything was done via text and once I was in the dealership, it was quick and effective. The only issue is that I'm having problems with Volvo On Call as it thin done via text and once I was in the dealership, it was quick and effective. The only issue is that I'm having problems with Volvo On Call as it thinks I have 3 keys when I only have two. Apparently the only resolution is to go to the dealership for service and my local dealership is a month out for appointments. Not a huge deal but still not super convenenient.... More
by JACKIERDUNN
Employees Worked With
Shawn Gamby, Amanda Cantrell, Zack Marcum
January 05, 2022
Nice personal however not very accommodating to the buyer to experience. Needed just a little support to help the process go smoother. The dealership does not accept wire transfers from my credit union so ha to experience. Needed just a little support to help the process go smoother. The dealership does not accept wire transfers from my credit union so has to go get the check. Asked the dealership to meet me halfway back to get the check and we swap cars ( as I traded my other volvo). That was a no go. It was the day before Christmas Eve so they said not enough staff to help me. So I took my car back home picked up the check from my bank; 50 miles away from my home; drove back to the dealership (75 miles) to pick up the new car! My certified used car was not thoroughly detailed had to send back-through detailing before I left. When I finally got it home noticed the maintenance over due alert was flashing. Was told the car was properly maintenances at the appropriate time but they failed to reset the panel. Was told to bring it back ( hour away with traffic) or search YouTube to reset it! I have had the car 2 weeks, the light is still on and I am trusting the maintenance was done. I will drop by another Volvo dealership to have them check it. Again my sales guy was nice but nice only go so far. I do love the car even with the over due light still on! More
by mrstneal412
Employees Worked With
Amanda Cantrell, Christian Allison
January 05, 2022
Very kind of sales rep, but, no space for rest while waiting even at luxury car dealership. Need to improve like other vehicle brands’ dealership. waiting even at luxury car dealership. Need to improve like other vehicle brands’ dealership. More
by Dowon Kang
January 05, 2022
Very friendly and professional staff. They were helpful and got us just what we were looking for. and got us just what we were looking for. More
by Gozzies
