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Volvo Cars of Marietta

Marietta, GA

4.8
1,362 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,362 reviews

February 17, 2022

I have purchased 3 Volvos from Volvo of Marietta and have received excellent service from sales to service. I highly recommend checking them out ask for Tommy Fain More

by RKSINCLAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Amanda Cantrell
Feb 19, 2022 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 17, 2022

Tommy did a great job helping me secure a Volvo for my daughter even though we live out of state. More

by bgb_17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

February 13, 2022

We only received a brief explanation of the car with two times a promise that the sales agent would visit us. Still no response! Volvo charged a bill without deducting our $1,000 down payment. I don’t have More

by Charles
Recommend Dealer
No
Employees Worked With
Other Employees : David Valdes, Tre Brooks, Zack Marcum
February 09, 2022

Process of was easy and sales men was good and worked on the deal as it was cash deal. More

by ANILJAIN2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cantrell, Ian Goff
Feb 11, 2022 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 05, 2022

Fantastic, quick and real effective customer service. I bought 3 electric Volvo. You are the best. More

by TUSCANYLAKELLC
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Marcum, Shawn Gamby
Feb 07, 2022 -

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 03, 2022

Billy Samounty and team went above and beyond! The car buying process was seamless and easy! More

by kkadrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Samounty, Amanda Cantrell
Feb 05, 2022 -

Volvo Cars of Marietta responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

Nathan sales manager was patient, professional and hospitable he made the sales process very simple and easy one the best car buying experiences .I highly recommended Marietta Volvo for your next purc More

by jehannimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell
Feb 05, 2022 -

Volvo Cars of Marietta responded

Hi Jehannimi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 31, 2022

I’ve bought many cars from Jim Ellis in 25 years of living in Atlanta. Like about 15! I always go back as I KNOW they’ll always stand by their product, honor their commitments to me, and go out of thei More

by ojbrit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Gamby, Sean Reid
Feb 02, 2022 -

Volvo Cars of Marietta responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 28, 2022

Great customer service. The entire staff was extremely helpful and friendly. Billy was out salesman and an absolute pleasure to work with! More

by BLAKEPEACOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Samounty
Jan 30, 2022 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

January 28, 2022

It’s almost a month later and we haven’t gotten our deposit back. We bought the new vehicle, the deposit was not applied to the deal, and the check has still not been sent to us. Theirs and Volvos f More

by Kelley Finnell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Fain
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fenner, Sean Reid
Apr 12, 2022 -

Volvo Cars of Marietta responded

Hello Kelley, Please accept my apology for the confusion surrounding your deposit. I understand you picked up the refund check. I hope for an opportunity to restore your faith in our processes and that we will be able to move forward with providing you an outstanding service experience. Please contact me directly if I may be of any assistance. Sincerely, Kevin Fenner General Manager kfenner@jimellis.com

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