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Volvo Cars of Marietta
Marietta, GA
1,361 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,361 reviews
October 23, 2023
Jeana was wonderful to work with! She made the process as efficient and easy as possible. She provided excellent customer service and we will send friends and family who are in the ma She made the process as efficient and easy as possible. She provided excellent customer service and we will send friends and family who are in the market for a new car to Jeana. More
by vrooks
Verified Customer
October 22, 2023
Great experience! We are grateful for Jeana’s patience and support through the purchasing process. The customer service and care provided not only lived up to what we' We are grateful for Jeana’s patience and support through the purchasing process. The customer service and care provided not only lived up to what we'd expect from Volvo - but it far exceeded our expectations. Thank you for making the process stress free, comfortable, personable and efficient - but most of all, memorable. We LOVE our new car! More
by brownkj1
October 20, 2023
First class purchase process all the way. Driving in from SC, Christopher had everything ready and that made the process very quick the day of purchase. Driving in from SC, Christopher had everything ready and that made the process very quick the day of purchase. More
by Kevin.Lee
October 19, 2023
The dealership was friendly, accommodating and very professional. Tommy Fain was enthusiastic and very knowledgeable about the car I was purchasing and his instructions were clear and easy to follow. O professional. Tommy Fain was enthusiastic and very knowledgeable about the car I was purchasing and his instructions were clear and easy to follow. Overall, my experience with Marrietta Volvo was a good one. I feel free to call Tommy Fain for any questions or concerns that I may have. Totally enjoying my new XC 60. More
by Abmar
October 19, 2023
This was our second purchase of a vehicle from the dealership. We had a nice experience both times. The salesman was great. He explained everything about the car with no pressure to buy. We would defi dealership. We had a nice experience both times. The salesman was great. He explained everything about the car with no pressure to buy. We would definitely purchase another Volvo from your dealership in the future. More
by DELO5567
October 19, 2023
Tommy was fabulous. He worked with me through several months of indecision before I finally decided what I wanted and when. He was patient and professional. I really He worked with me through several months of indecision before I finally decided what I wanted and when. He was patient and professional. I really appreciate him. Early Picket was also wonderful as he guided me through the paperwork. More
by STEPHANIE.STEPHENS
October 14, 2023
Christopher was so helpful and so patient. It took us a lot of looking but we found the right car for us.He was enthusiastic and energetic and really seemed to care that we were happy. Really It took us a lot of looking but we found the right car for us.He was enthusiastic and energetic and really seemed to care that we were happy. Really a superb salesman. When we are ready for another car we will definitely call on Christopher 😊 More
by kcww26
Employees Worked With
October 14, 2023
We have bought 3 different vehicles from VCM. Tommy Fain has been our Sales professional each time. We had a great sales experience each time. Tommy Fain has been our Sales professional each time. We had a great sales experience each time. More
by JBHERRIN
October 10, 2023
Process was made easier by their patience knowledge and willingness to go the extra mile. willingness to go the extra mile. More
by BREVISCOLE
October 09, 2023
Purchased a used car with tinted windows on a Thursday. Was told that there would be no issues removing the tint. Picked up car on Saturday, made a comment to salesman that there were a lot of residue (I Was told that there would be no issues removing the tint. Picked up car on Saturday, made a comment to salesman that there were a lot of residue (I am assuming glue) from the tint removal. Once I got home, noticed there was a crack in the windshield on the passenger side. Contacted my salesman (I cannot remember his full name Chris. I do remember I was his FIRST SALE at Jim Ellis) on Monday to let him know. He told me to call service and they would be able to assist me. Contacted service, made an appointment. Took car in for windshield to be replaced, was told by sales manager (David Valdes) that they would patch the windshield (as it looked like it had already been patched in the past) and that everything would be ok with it. If it starts to crack, then bring it back and the windshield could be replaced (but I purchased the plan for the windshield to be replaced if there was ever a crack while in my possession). As I was driving my nice "new used" car home, I realized that I could not live with that patched cracked windshield for I don't know how many years and I wanted it replaced. So, I contacted service, asked if the windshield could be replaced and set up another appointment for the windshield to be replaced. It was replaced by service (who were extremely professional; I would recommend service any day) at my expense of $1303.00. Although I purchased the car "as-is", there was an exception that Jim Ellis would remove the tint. In my mind, I am thinking if they remove the tint and there is an issue, they would contact me, and try to make it right. Or, even if they did not see the "patched" windshield, the salesman and the sales manager (both I spoke with the day of sale and was told that the tint could be removed and there would be no issue), could have tried to work out a workable solution. Instead, basically I was told to "live with it". There is no way, I would ever purchase a car with a "patched" cracked windshield. To be honest, I am not sure anyone would!!! I would certainly recommend this dealership for its IMPECCABLE SERVICE CENTER but not for the SALES EXPERIENCE. I had no issues with Financing. More
by DEPERSON40
