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Volvo Cars of Marietta

Marietta, GA

4.8
1,561 Reviews
Since 2012, Volvo Cars of Marietta has provided metro Atlanta drivers with a wide selection of safety-focused vehicles. As part of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has received multiple industry awards. In 2024, Volvo Cars of Marietta ranked No. 6 in the nation for certified pre-owned sales and earned the 2025 Cars.com Consumer Satisfaction Award and the 2025 Cars.com Dealer of the Year award. Visit Volvo Cars of Marietta at 1195 Cobb Pkwy SE, Marietta, GA 30060, or online at VolvoCarsofMarietta.com.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,561 reviews

April 23, 2019

Excellent customer service. I was in Atlanta from out of town and had a flat tire and some minor damage to my bumper from road debris. The service department worked me in quickl More

by GSISNEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 22, 2019

It was alright The service attendant wad very attentive and explained the results of the inspection. My car was completed in a timely manner. The car wash was very More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Neff
April 22, 2019

Service after the sale Purchased two Volvo S60s. Great service durjng and after the sale. Volvo of Marietta reminded us to come in and get the second key made for each car More

by First time volvo buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling, Ken Neff, Nick Karim, Alexis Kunz
April 19, 2019

Best buying experience...again! I just purchased my fifth vehicle from Jim Ellis and have been a customer for 16 years. This most recent was a new Volvo S60 at Volvo of Marietta, and More

by RBo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Volvo Cars of Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars of Marietta. If you have any further questions, please don't hesitate to reach out. Take care.

April 18, 2019

Easy and effortless appointment Overall was an enjoyable service, I got more work done while waiting and it was peaceful. I would recommend to send reminders out for appointments, I More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin?
Apr 23, 2019 -

Volvo Cars of Marietta responded

Brad, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

April 18, 2019

Great Customer service Ken and the service manager helped me tremendously with a recent service visit and was able to identify the issue with my car and provided Volvo USA w More

by kjohn49442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and service manager
Apr 23, 2019 -

Volvo Cars of Marietta responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta. Please let us know if there is ever anything else we can do for you. Safe travels.

April 18, 2019

Very much dislike that they leave my car dirty! Every time I have my car serviced, the interior is dirty from them either driving it or repairing it. They tell me they put plastic on the seat, but e More

by Jonene88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
Apr 19, 2019 -

Volvo Cars of Marietta responded

Hi Jonene, We sincerely apologize as that is not a typical experience at our Service Department. We'd like to offer you a complimentary detail. At your earliest convenience, could you return our Service Director, Nick's call at (770)792-4595 or nickk@jimellis.com. Thank you, Volvo Cars of Marietta Management

April 17, 2019

Excellent They did a great of job of giving me what I asked for. Asked for a drive out price-they printed it for me. Negotiated via email-they guessed on my t More

by eddiemattingly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael boyd
April 17, 2019

Service review Loaned me a new car while mine was being done. Chevked in frequently which i appreciate and got the job done, thanks Volvo of Marietta More

by ASHLEYELIZABETH07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
April 17, 2019

My service and time spent at dealer ship was what I had expe My service advisor is the best he explains everything up front. Ken quote the price of the repairs to see if you are comfortable with the quote More

by Dorothy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Apr 19, 2019 -

Volvo Cars of Marietta responded

Dorothy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars of Marietta. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

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