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Volvo Cars of Marietta
Marietta, GA
1,298 Reviews
Volvo Cars of Marietta is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2012, the dealership has offered a wide selection of safety-focused vehicles for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,298 reviews
May 16, 2018
Horrible Experience On the first visit we almost left the dealership after not being greeted. Once we finally got service everyone at the dealership seem very friendly a On the first visit we almost left the dealership after not being greeted. Once we finally got service everyone at the dealership seem very friendly and willing to negotiate on a new XC90. After a week of email and telephone negotiations we finally agreed on a price. I made it very clear that I was not willing to finance over a certain amount because my loan was already approved with USAA. I explained to Tony and Matt that if we could not get the out the door cost (including warranties) under than amount I would happily continue my search for a different vehicle. Within a few days I received an email accepting my offer. The dealership was able to accept my offer by not adding the ad valorem tax of Georgia (requiring me to register the vehicle Texas my own home of record). However, I do not live in Texas nor do I have a POA to have someone register the vehicle for me in Texas. Not to mention the Texas taxes where not added to the loan finance sheet and now have to be paid up front (approximately $3,900. plus title transfer and registration fees). I contacted the dealership 38 days after buying the vehicle because my temp tags were going to expire within a week and they had yet to send any registration paperwork so that I could begin to sort the mess that was created. My temporary tags expire in 2 days and I have yet to receive any paperwork from the dealership. I have purchased many vehicles through my military career and I have never been faced with this problem. The dealership never asked in what state I was going to register the vehicle they assumed because I had a TX DL I would register it out of state. When I call Nathan Butler to get information in order to sort this mess I can’t seem to get a return call (I’m lucky when I get an email). I would not recommend using this dealership. Update: I received the new temp tags for my XC90. They extended the expiration date until June 1st (2 weeks). However, I have to register this vehicle in Texas by mail. Buying a new car has NEVER been so stressful. More
by ThaisFletcher
Employees Worked With
Tony Craig
Helpful February 05, 2018
My experience was excellent in every way Tony Craig, the sales executive who sold me my Volvo, was highly professional. He answered all the questions I asked. He was outstanding in teaching Tony Craig, the sales executive who sold me my Volvo, was highly professional. He answered all the questions I asked. He was outstanding in teaching me about the many features about the car. I actually enjoyed all of my dealings with Tony. I felt I could trust him. More
by wtjohnson321
Employees Worked With
Tony Craig
February 02, 2018
Services were impressive. Researched several dealerships including my hometown and this one gave me the best price. Tony responded to questions and car purchased immediately. N Researched several dealerships including my hometown and this one gave me the best price. Tony responded to questions and car purchased immediately. No hassle process. More
by AAmoore
Employees Worked With
Tony Craig
January 16, 2018
Best experience! Tony Craig has been amazing to work with! We have been extremely impressed by the quality of service he has provided. I highly recommend working wit Tony Craig has been amazing to work with! We have been extremely impressed by the quality of service he has provided. I highly recommend working with him and I love my new car! FIVE STARS!!!!! More
by Paige Dick
Employees Worked With
Tony Craig
December 30, 2017
Great working with Tony Craig Tony Craig and Matt Blundell were very easy to work with and found us the exact vehicle we were looking for, at the right price. We couldn't be more Tony Craig and Matt Blundell were very easy to work with and found us the exact vehicle we were looking for, at the right price. We couldn't be more happy with our Volvo and would highly recommend working with Tony Craig at Volvo Cars of Marrietta. More
by xc90drvr
Employees Worked With
Matt Blundell, Tony Craig
December 12, 2017
Reliable and fast This was a brake pad issue, plus first paid service visit. As always, quick and reliable service. Highly recommended as a dealership and service cent This was a brake pad issue, plus first paid service visit. As always, quick and reliable service. Highly recommended as a dealership and service center. More
by Jmd
Employees Worked With
Kevin
December 01, 2017
Awesome dealership! I was very pleased with my experience. Tony was extremely professional and easy to deal with. I would highly recommend Volvo Cars of Marietta and if y I was very pleased with my experience. Tony was extremely professional and easy to deal with. I would highly recommend Volvo Cars of Marietta and if you go in, be sure to ask for Tony! He was great! Anna More
by khristal23
Employees Worked With
Tony Craig
November 29, 2017
Tony was great start to finish Volvo Cars of Matietta was great. I would recommend Tony and this store to anyone. He found the exact car I wanted and made me feel comfortable with a Volvo Cars of Matietta was great. I would recommend Tony and this store to anyone. He found the exact car I wanted and made me feel comfortable with all operation. More
by Suevolvo
Employees Worked With
Tony Craig
November 25, 2017
Great Experience Tony's extensive knowledge about the the quality and features of this vehicle was invaluable. He truly knows everything about Volvos and took great ca Tony's extensive knowledge about the the quality and features of this vehicle was invaluable. He truly knows everything about Volvos and took great care and time to answer all our questions. We wouldn't hesitate to recommend this dealership or Tony. More
by hssmith513
Employees Worked With
Tony Craig
November 24, 2017
New xc90 Good experience and beautiful car. Enjoyed the driving experience and intuitive infotainment system. Comfortable and convenient for families. Recommen Good experience and beautiful car. Enjoyed the driving experience and intuitive infotainment system. Comfortable and convenient for families. Recommend Volvo cars for families and friends More
by Kmt
Employees Worked With
Tony Craig
