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Volvo Cars of Manhattan - Service Center
New York, NY
105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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105 Reviews of Volvo Cars of Manhattan - Service Center
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July 21, 2019
Excellent customer service I want to Thank Service Advisor Javier C. from Volvo, Mariela and James Mitchell from Drop Car.com. My Bay Ridge Volvo dealer closed after we leased I want to Thank Service Advisor Javier C. from Volvo, Mariela and James Mitchell from Drop Car.com. My Bay Ridge Volvo dealer closed after we leased our XC 40. It’s an excellent vechicle and a pleasure to drive! The safety equipment is fantastic and like my old 1976 and 1983 Volvo 244DL’s is built like a tant, Rock solid with a smooth ride. It was a pleasant experience dealing with everyone, while my car was picked up and delivered, for secheduled maintenance. The car was picked up and delivered when they said it would be. Any questions and concerns were promptly answered by Javier. Regards, Jimmy C. from Bay Ridge Brooklyn More
by Jimmy C
Employees Worked With
Javier Curo
July 25, 2017
Excellent Service Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they deliver Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they delivered the car right to the neighborhood garage where I park, a very convenient service. In all, a pleasure to deal with. More
by harvben41
Employees Worked With
William MacKeigan
July 24, 2017
Exceptional environment and service!!! William is very impressive and treat you like a friend, he welcome you in even before the the business hours and offer you coffee. He listens to you v William is very impressive and treat you like a friend, he welcome you in even before the the business hours and offer you coffee. He listens to you very carefully about my vehicle and get it right the first time. More
by volvosuv2016
Employees Worked With
William MacKeigan
July 22, 2017
The Complete Professional William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and saw to it that it was properly installed, and the 10K mile maintenance service and annual NYS Inspection was was completed efficiently and in record time. He represents the epitome in Customer Service. Eduardo provide me with a top rated Test drive of the 2018 Volvo S90 T6. More
by stuartgene53
Employees Worked With
Eduardo Baptista, William MacKeigan
May 31, 2017
Regular maintenance visit I wasn't happy with the service I did over there. First the the website showed the cost of my service as $220.00 when I went there there they charged I wasn't happy with the service I did over there. First the the website showed the cost of my service as $220.00 when I went there there they charged me $520.00. I said okay. Let me try it. First disappointed they couldn't perform same day service although I booked it 3 weeks before and the appointment was at the 10:00 am. So I had ti wait for the day after to get my car back. The paper work after the service was very brief, no mention to what has been done exactly or where my $520.00 were spent. No mention to the items that was replaced, the price I paid for them. Nothing..... just part $ and labour $. No recommendation as per the multi point inspection they claim they perform with the service. Nothing at all. They washed the car from out side and it was dusty and dirty from inside. The old service was way much better than these new owners. Time to try Brooklyn or Long Island service . More
by A.Abdallah
Employees Worked With
Service department
