Volvo Cars of Manhattan

Not a good experience I negotiated a price for a new Volvo at this dealership and, on being asked, put down a $1,000 deposit. Then, after having heard nothing for four day I negotiated a price for a new Volvo at this dealership and, on being asked, put down a $1,000 deposit. Then, after having heard nothing for four days I was able to reach the salesman, who told me the car had been sold to somebody else the day BEFORE they asked for the deposit. I then looked at other dealerships and found the identical car at a better price elsewhere, so I asked for my deposit back. It took numerous emails and phone calls and a complaint to the state attorney general before my deposit was returned -- FOUR WEEKS after I asked for it. More

Friendly beginning, disappointed with the end. Bought car from Luis in Dec 2016, requested my registration/title fee balance refund many times. Never been solved and never heard from him after car Bought car from Luis in Dec 2016, requested my registration/title fee balance refund many times. Never been solved and never heard from him after car sold. Feel disappointed from him and dealer. Even such small thing can not be handle, think about if you car have problems some day. Not recommend. More

No hassle new car experience I have been a Volvo owner since '04, but was prepared to go with a better deal at a competing car company. One conversation with Jeffrey at Manhattan I have been a Volvo owner since '04, but was prepared to go with a better deal at a competing car company. One conversation with Jeffrey at Manhattan Volvo changed my opinion. The whole experience which including a trade in was incredibly easy. I would strongly recommend any car shopper to this dealership. More

Excellent, personalized, efficient customer service. Eduardo was fantastic from beginning to end. He was polite, attentive, flexible and went above and beyond to cover my needs. I am moving to another pa Eduardo was fantastic from beginning to end. He was polite, attentive, flexible and went above and beyond to cover my needs. I am moving to another part of the country and I know I will be calling him for my next car no matter where I am. More

Seamless Experience! The trim that I wanted wasn't available, however, Luis and Management were able to locate the exact trim with the options I wanted and had it shipped The trim that I wanted wasn't available, however, Luis and Management were able to locate the exact trim with the options I wanted and had it shipped to their dealership. Seamless experience with delivery as well. Luis went through the car w/ all options with me in great detail. Amir made the finance aspect easy to understand and smoothly transitioned me to leaving with my car. I highly recommend this dealership and won't hesitate to come back for my next vehicle as well. More

Excellent customer service Richard was extremely helpful and knowledgeable. Customer service was great. I would recommend this dealership to everyone. Overall, the entire team t Richard was extremely helpful and knowledgeable. Customer service was great. I would recommend this dealership to everyone. Overall, the entire team this dealership was very professional and easy to work with. More

Best experience ever getting a car This was one of the best experiences I have ever had purchasing a car. Mike and his team was top class sorting everything out. I will continue to shop This was one of the best experiences I have ever had purchasing a car. Mike and his team was top class sorting everything out. I will continue to shop with Volvo as this is the perfect driving machine for my needs. I couldn't be happier with Volvo of Manhattan, Mike, and Eduardo. More

Highest marks to Manhattan Volvo From my fist encounter with Jeffrey Garcia, the salesman who worked with me, I was impressed by his knowledge and courtesy. I was interested in the 20 From my fist encounter with Jeffrey Garcia, the salesman who worked with me, I was impressed by his knowledge and courtesy. I was interested in the 2017 Volvo XC90 and Mr. Garcia answered all my questions. There was no pressure to purchase the vehicle and I felt that he was as interested in my comfort as he was in selling the car. In my experience, this is a unique and welcome experience to have at a dealership. I wanted to trade in my 2013 Volvo XC90 and this process went seamlessly. I picked up my new Volvo yesterday and Mr. Garcia took the time to walk me through the cars many features, took a short test ride with me to be sure I was comfortable driving the vehicle and encouraged me to call him with any questions/concerns. Amir Sari was also very helpful in processing my paperwork. All in all, this purchase was a pleasure and I recommend Manhattan Volvo without reservation. More

Bought new 2017 XC90 The Volvo dealership is managed very professionally and the team was efficient and resourceful in tracking down the very specific car I was looking fo The Volvo dealership is managed very professionally and the team was efficient and resourceful in tracking down the very specific car I was looking for. Great follow up and good communication flow. Luis and Amir were very easy to work with and the car has been a home run so far. More

please do not go to this dealership when you want o buy or lease a car everyone is so nice and work fast .. i was charged a small deposit i guess to make sure i want to make the deal .. when you want o buy or lease a car everyone is so nice and work fast .. i was charged a small deposit i guess to make sure i want to make the deal .. but when we could not make the deal due to my credit .. i made many phone calls sent E mails and spoke with a " manger " but still no refund to my deposit .. sham sham More